Deal Operations Specialist, Costa Rica

hace 2 semanas


San José, Costa Rica Smartsheet A tiempo completo

Smartsheet is looking for a Deal Operations Specialist to support the sales teams throughout the sales cycle. In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

You will report to our Manager of Deal Operations in Costa Rica.

You Will:

- Support all sales teams throughout the complete sales cycle to meet customer needs
- Review contracts and order paperwork for completeness and accuracy
- Create custom order forms and give guidance on complex deal structures and escalate specialized issues to appropriate partners for resolution and approval
- Quickly learn and master the quoting process
- Coordinate deal reviews with sales; support training, development, and compliance with operational policies
- Manage the daily deal approval process
- Work between the Finance, Legal, Professional Services, and Sales departments to ensure sales transactions are quick and efficient
- Identify areas for improvement in the Quote to Cash Cycle to accelerate order processing for improving sales efficiency
- Assist with the reconciliation of multiple transactions and other contract related adjustments
- Respond to Partner inquiries (purchase orders, quote requests, invoices, order confirmations, status updates, pricing details)
- Support our sales team to resolve inquiries throughout the sales process.

***

You Have:

- 2+ years of experience with Order Management, Sales Ops, Contracts or Deal Desk
- 1+ years experience in a multinational or shared service center environment
- Ability to ensure order detail and documentation is updated and entered in the system
- Familiarity with financial or revenue recognition principles and contracting guidelines
- Experience in a high volume / multi transactional environment for EOM, EOQ, and EOY
- Ability to thrive in a fast-paced,evolving, high-growth environment; ability to execute on new processes
- Ability to problem solve and work cross departmentally with multiple stakeholder
- Communicates clear and effectively to various situations and audiences
- B2+ English proficiency

Perks & Benefits:

- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)

Equal Opportunity Employer:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, Germany, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

BI-Remote

LI-Remote


  • Deal Desk Specialist

    hace 3 semanas


    San José, Costa Rica Smartsheet A tiempo completo

    Smartsheet is looking for a Deal Desk Specialist to join our Finance Operations team supporting the Global Sales and Finance Operations teams with facilitation of deals through the Quote to Cash sales cycle. You will work with essential partners across Sales, Professional Services, Legal, Privacy, Finance, Security, Compliance, Product and Revenue...


  • San José, Costa Rica Smartsheet A tiempo completo

    Smartsheet is looking for a Senior Deal Desk Specialist to join our Finance Operations team supporting the Global Sales and Finance Operations teams with facilitation of deals through the Quote to Cash sales cycle. You will work with essential partners across Sales, Professional Services, Legal, Privacy, Finance, Security, Compliance, Product and Revenue...


  • San José, Costa Rica Smartsheet A tiempo completo

    Smartsheet is looking for a Deal Desk/Order Management Specialist to support the sales teams throughout the sales cycle.In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work.Today, we deliver a leading cloud-based platform for work execution, empowering organizations to...


  • San Francisco, Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast.When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market.And when we began to rise, one thing that really set us apart was our culture.A culture which was driven by our value of putting our people...

  • Operations Deal Manager

    hace 4 semanas


    San José, Costa Rica Microsoft A tiempo completo

    Operations Service Center, within Microsoft Business Operations, provides support for Volume Licensing, Industry Solutions and Unified customers to transact with Microsoft. We are accountable to drive and execute by pursuing process efficiency, timeliness, quality, and compliance, all while providing world class customer experience. We are looking for team...


  • San José, Costa Rica Smartsheet A tiempo completo

    **Senior Fulfillment Operations Specialist** at Smartsheet San Jose, Costa Rica The Senior Fulfillment Operations Specialist is responsible for the accurate review and processing of Smartsheet customer orders and across our global organization. This position ensures the accuracy, quality, and completeness of customer orders and invoices. In 2005,...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    **Senior Fulfillment Operations Specialist**at SmartsheetSan Jose, Costa RicaThe Senior Fulfillment Operations Specialist is responsible for the accurate review and processing of Smartsheet customer orders and across our global organization.This position ensures the accuracy, quality, and completeness of customer orders and invoices.In 2005, Smartsheet was...


  • San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    **Job Summary**: We are seeking a highly skilled and detail-oriented German Language Operations Specialist to join our team at Teleperformance Costa Rica. As a German Language Operations Specialist, you will play a critical role in ensuring the quality of our content moderation services.Key Responsibilities:Review and classify sensitive content uploaded by...


  • San José, Costa Rica cloudpay A tiempo completo

    Our fast-growing team in Costa Rica is looking for an experience Costa Rican Payroll Specialist, this position will be responsible for the successful processing of Costa Rica’s Payrolls for a SAAS based provider of global payroll. The position requires experience in Costa Rica payrolls that includes a working knowledge of taxes and local taxation. As part...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    Smartsheet is looking for a Partner Operations Specialist to support the sales teams throughout the sales cycle.In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work.Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan,...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    We are looking for a highly skilled Financial Operations Specialist to join our team at Amazon Support Services Costa Rica Srl - B20. As a key member of our Global Finance Operations team, you will be responsible for managing a portfolio of customers in NAM, LATAM, and APAC to collect balances accrued after the bankruptcy filing.The ideal candidate will have...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    This is a non-remote, full-time, seasonal (11months), hourly position based in Costa Rica and does not offer relocation benefits.Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.The Vendor Chargeback Dispute Management (VCDM) team in Costa Rica is looking for back-office, full-time,...


  • San José, Costa Rica Smartsheet A tiempo completo

    **Services Operations Specialist II** As a Services Operations Specialist, you will work as part of the Services Operations team and work closely with departmental leaders and stakeholders to support the operational efficiency and effectiveness of the services business. You will be responsible for supporting the internal systems and logístical operations,...


  • San José, Costa Rica Smartsheet A tiempo completo

    **Services Operations Specialist II**As a Services Operations Specialist, you will work as part of the Services Operations team and work closely with departmental leaders and stakeholders to support the operational efficiency and effectiveness of the services business.You will be responsible for supporting the internal systems and logístical operations, as...


  • San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo

    OTSI (Object Technology Solutions, Inc) has an immediate opening for a Sales Operations SpecialistSALES OPERATIONS SPECIALIST (HEREDIA)MAJOR RESPONSIBILITES:- Act as an integrated extension of the Embedded sales team to ensure world class internal and external client engagement, with the goal of creating "Customers for Life".- Manage day-to-day sales process...


  • San José, Costa Rica Boston Scientific Corporation A tiempo completo

    **Channel Partner Specialist CRV - Costa Rica**: - Remote Eligible: Hybrid- Onsite Location(s): San José, H, CR**Additional Locations**: Costa Rica-Coyol; Costa Rica-Heredia **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within...


  • San José, Costa Rica Boston Scientific Corporation A tiempo completo

    **Channel Partner Specialist Medsurg - Costa Rica**: - Remote Eligible: Hybrid- Onsite Location(s): San José, H, CR**Additional Locations**: Costa Rica-Coyol; Costa Rica-Heredia **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s...


  • San Francisco, Heredia, Costa Rica Vmware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new opportunity?**Our team is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, collaboration, active learning and giving back.If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve...

  • Deal Management

    hace 4 semanas


    San José, Costa Rica Micro Focus A tiempo completo

    **Hello!**- Before we get into things further, thank you for taking the time to read our advert and for taking an interest in Micro Focus!**Who We Are**- Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    1+ years of customer service experience - Speak, write, and read fluently in English - High School diploma This is a non-remote, full-time, seasonal (11months), hourly position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for...