Deal Desk/Order Management Specialist
hace 9 horas
Smartsheet is looking for a Deal Desk/Order Management Specialist to support the sales teams throughout the sales cycle.
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work.
Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
You will report to our Manager, Deal Operations, located in our San Jose, Costa Rica office.
**You Will**:
- Support all sales teams throughout complete sales cycle to meet customer needs
- Review contracts and order paperwork for completeness and accuracy
- Give guidance on complex deal structures and escalate specialized issues to appropriate partners for resolution and approval
- Quickly learn and master the quoting process
- Coordinate deal reviews with sales; support training, development, and compliance with operational policies
- Manage the daily deal approval process
- Work between the Finance and Sales departments to ensure sales transactions are quick and efficient
- Identify areas for improvement in the Quote to Cash Cycle to accelerate order processing for improving sales efficiency
- Help with daily and weekly reconciliation of transactions
- Be a liaison between our Channel Partners, Partner team, and Sales teams
- Respond to Partner inquiries (purchase orders, quote requests, invoices, order confirmations, status updates, pricing details)
**You Have**:
- 1+ years of experience with Order Management, Sales Ops, or Deal Desk
- Ability to ensure order detail and documentation is updated and entered in the system
- Familiarity with financial or revenue recognition principles and contracting guidelines
- Experience in a high volume / multi transactional environment
**Equal Opportunity Employer**:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees.
We provide employment opportunities without regard to any legally protected status following applicable laws in the US, UK, Australia, and Costa Rica.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
-
Deal Desk Specialist
hace 6 días
San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a Deal Desk Specialist to join our Finance Operations team supporting the Global Sales and Finance Operations teams with facilitation of deals through the Quote to Cash sales cycle. You will work with essential partners across Sales, Professional Services, Legal, Privacy, Finance, Security, Compliance, Product and Revenue...
-
Deal Management Specialist
hace 8 horas
San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a Deal Management Specialist (Deal Desk) to collaborate with and support our Sales teams to deliver on non-standard low/medium complex quote requests within the Micro Focus guidelines.In addition, the role will act as support to the broader Commercial Operations team on higher complexity quotes, deals, and related processes.This role...
-
Senior Deal Desk Specialist
hace 6 días
San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a Senior Deal Desk Specialist to join our Finance Operations team supporting the Global Sales and Finance Operations teams with facilitation of deals through the Quote to Cash sales cycle. You will work with essential partners across Sales, Professional Services, Legal, Privacy, Finance, Security, Compliance, Product and Revenue...
-
Deal Management
hace 8 horas
San José, Costa Rica Micro Focus A tiempo completo**Hello!**:**Before we get into things further, thank you for taking the time to read our advert and for taking an interest in Micro **Focus!**:**Who We Are**:**Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and...
-
Deal Management
hace 8 horas
San José, Costa Rica Micro Focus A tiempo completo**Hello!**- Before we get into things further, thank you for taking the time to read our advert and for taking an interest in Micro Focus!**Who We Are**- Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric...
-
Deal Management
hace 9 horas
San José, Costa Rica Micro Focus A tiempo completo**Hello!**Before we get into things further, thank you for taking the time to read our advert and for taking an interest in Micro Focus!**Who We Are**Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric...
-
Senior Deal Desk Specialist, Costa Rica
hace 9 horas
San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a Senior Deal Desk Specialist to join our Finance Operations team supporting the Global Sales and Finance Operations teams with facilitation of deals through the Quote to Cash sales cycle.You will work with essential partners across Sales, Professional Services, Legal, Privacy, Finance, Security, Compliance, Product and Revenue...
-
Maintenance Renewals Deal Desk Champion
hace 2 horas
San José, Costa Rica Micro Focus A tiempo completo**About Micro Focus** Micro Focus is one of the world’s largest enterprise software providers, delivering the mission-critical software that keeps the digital world running. We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today’s rapidly evolving...
-
Order Management Specialist
hace 8 horas
San José, Costa Rica Hashicorp A tiempo completo**About HashiCorp**:At HashiCorp, we're building a generation-defining infrastructure software company, powered by our core principles and a growing team of talented, committed professionals working together to help organizations seamlessly transition to and operate in the cloud.Founded in 2012 and headquartered in San Francisco, 85 percent of our employees...
-
Senior Operations Specialist
hace 2 días
San José, San José, Costa Rica Smartsheet A tiempo completoAbout SmartsheetSmartsheet is a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale.We deliver efficient processes and better business outcomes by providing a comprehensive solution for teams and individuals worldwide.Job OverviewThe Senior Operations Specialist plays a...
-
Deal Operations Specialist, Costa Rica
hace 15 horas
San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a Deal Operations Specialist to support the sales teams throughout the sales cycle.In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work.Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan,...
-
Deal Desk Analyst
hace 9 horas
San José, Costa Rica Netskope A tiempo completo**About Netskope**:Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.**About the...
-
Sales Process Specialist
hace 4 días
San José, San José, Costa Rica Smartsheet A tiempo completoAbout SmartsheetSmartsheet is a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale. Founded in 2005, our mission is to help teams achieve their best work.Job Description:The Sales Process Specialist - Global Deal Facilitation role is part of our Finance Operations team,...
-
Order Management Specialist
hace 9 horas
San José, Costa Rica Arxada A tiempo completoOrder Management SpecialistArxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products.Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable.We are passionate...
-
Senior Deal Operations Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Workday A tiempo completoAt Workday, we believe in putting our people first and creating a culture that is driven by the value of employee-centricity. Our team is committed to delivering exceptional results while fostering an environment that encourages collaboration, innovation, and growth.About the TeamThe Global Deal Support Team is seeking a highly motivated and detail-oriented...
-
Order Management Specialist
hace 7 días
San José, Costa Rica Trane Technologies A tiempo completoAt Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we...
-
Order Management Specialist
hace 3 días
San José, Costa Rica Arxada A tiempo completoArxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products. Our solutions, our expertise, and our support help them to perform better - to be more efficient, more effective, and more sustainable. We are passionate about empowering high...
-
Chain Order Desk Specialist
hace 8 horas
San José, Costa Rica Johnson Controls A tiempo completoChain Order Desk Specialist - WD30138718045***Duties and Responsibilities:- Track and monitor all requests initiated from technician/sub-contractor- Responsible for maintaining reports of all riders delivered and executed- Create Estimate in Compass based on information captured from technician- Deliver riders to identified customer contact- Follow up on and...
-
Key Order Management Specialist
hace 19 horas
San José, San José, Costa Rica Emerson A tiempo completo**Job Overview**We are seeking a skilled Key Order Management Specialist to join our team at Emerson. This role is responsible for receiving, reviewing and processing customer purchase orders with precision.**Key Responsibilities:**• Utilize established standards to verify the accuracy and completeness of customer-supplied information, ensuring timely...
-
Order Management Specialist I
hace 2 horas
San José, Costa Rica Emerson A tiempo completoAs an Order Management Specialist I at Emerson Automation Solutions Latin America, your main responsibility is to ensure that customer purchase orders are processed accurately and promptly, along with handling related activities and requests. You'll lead orders to ensure they're completed on time and accurately, which involves staying in touch with customers...