Technical Support Agent Level 1-video

Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

**Company Description** Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer...

Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

**_Responsibilities: _** - Working independently while using standard protocol when needed to respond to customer issues. Moderate judgment is used to supplement the outlined process. - See description above successfully resolve moderate to more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive...

Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

**Job Description:**As a Level 2 Technical Support Representative, you will play a critical role in ensuring the satisfaction of our customers by resolving their technical queries efficiently.**Key Responsibilities:**- Analyze and troubleshoot technical issues using industry-leading tools and expertise.- Offer solutions and workarounds for complex problems.-...

Pacific Barcode Latin America is excited to announce new available positions for our new location in Alajuela, Costa Rica. Pacific Barcode Inc. selected Costa Rica as their new site for expanding their business due to rapid growth and opportunities available. You would be amongst the first on board at our new site, which means a lot of growth...

**Company Description**: - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around...

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure. Joining our...

Requisitos: High School diploma or equivalent Expertise in one or more specialized areas of IT such as Microsoft Administration, Linux Administration (Desired), Networking. - Basic Knowledge on Programming (On any or all of the following languages: PHP, Perl, Java) Advanced Troubleshooting skills in a multi-user high pressure environment Experience with...

12+ months of consecutive corporate training facilitation experience focused on Adult Learning Theory, including 1) virtual training facilitation and dealing with remote teams, and 2) delivering Soft Skills, Technology Skills and/or Technical or other Systems’ training; - Excellent Classroom Management and Blended Learning facilitation skills; -...

The Company: Marigold helps brands foster customer relationships through the science and art of connection.Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty.Marigold provides the most comprehensive set of use cases for marketers at any level.Headquartered in Nashville,...

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end-users within the organization.You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure.Joining our...

Company Description - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

Requisitos:English level B2- 85% Intermediate use of computer programs - Windows environment Ability to type proficiently High School Degree + Work experience. Actividades a realizar: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your...

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place.We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events.We also offer our members the opportunity to subscribe to...

Experience with Excel - 1+ years of previous experience in an English contact center environment. - Demonstrated strong analytical and logical skills. - Strong verbal and written communication skills. - Proven ability on internal and external stakeholder management. - Proven ability to work under pressure. The primary responsibility of this role is - under...

Over 18+ old with Costa Rica national ID or permanent resident ID (Dimex) - High School Bachelor's Degree - English B2 proficiency (Read, Write & Speak) - High attention to detail - Avid fan of movies and tv series - Technical Requirements: - A minimum of 10 mbps download and 2 mbps upload speed from a reliable internet provider - Must be directly connected...

Bachelor's degree or equivalent post-secondary degree (B-Tech Preferred), or equivalent experience; - 1+ years of program or project management experience; - Excellent English written and verbal communication skills; - Knowledge of SQL and Advanced Excel (Array and Statistical formulas); - Experience using data to influence business decisions. Come build...