Automotive Aftermarket Level 1 Support Level

Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

Company Description - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

**Company Description** Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer...

Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

**_Responsibilities: _** - Working independently while using standard protocol when needed to respond to customer issues. Moderate judgment is used to supplement the outlined process. - See description above successfully resolve moderate to more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive...

**Duties and Responsibilities** Essential functions - Be the Primary Contact for Aftermarket Business. - Maintain product and Service Sales within the Guidelines of PWS Selling and Pricing Policies. - Support the Sales Representatives requests for end users. - Respond to internal and external customer inquiries and order information in a timely manner to...

Experian is committed to creating a thriving, inclusive, and diverse team where everyone loves their work and loves working together. As a high-performing resource for the Call Center, you will play a vital role in delivering exceptional customer experiences.Your primary responsibilities will include addressing client requests and service needs, involving...

**Job Description:**As a Level 2 Technical Support Representative, you will play a critical role in ensuring the satisfaction of our customers by resolving their technical queries efficiently.**Key Responsibilities:**- Analyze and troubleshoot technical issues using industry-leading tools and expertise.- Offer solutions and workarounds for complex problems.-...

At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

Job Summary:**Responsibilities**:- Incident/Request/Problem/Knowledge Management.- Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate.- Provide first-level contact, convey resolutions to customer issues and follow up.- Properly escalate unresolved queries to the next level of support.- Utilize excellent...

Job Summary:**Responsibilities**:- Incident/Request/Problem/Knowledge Management.- Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate.- Provide first-level contact, convey resolutions to customer issues and follow up.- Properly escalate unresolved queries to the next level of support.- Utilize excellent...

Job Summary:**Responsibilities**:- Incident/Request/Problem/Knowledge Management.- Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate.- Provide first-level contact, convey resolutions to customer issues and follow up.- Properly escalate unresolved queries to the next level of support.- Utilize excellent...

Job Summary:**Responsibilities**:- Incident/Request/Problem/Knowledge Management.- Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate.- Provide first-level contact, convey resolutions to customer issues and follow up.- Properly escalate unresolved queries to the next level of support.- Utilize excellent...

Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

**About Us**: IT Link Now is a dynamic Managed Service Provider (MSP) committed to delivering top-notch IT solutions to our clients. We pride ourselves on providing exceptional service, innovative solutions, and fostering a collaborative work environment. **Position Overview**: We are seeking a skilled and motivated Level 1 or 2 Help Desk Technician to join...

**About Us**: IT Link Now is a dynamic Managed Service Provider (MSP) committed to delivering top-notch IT solutions to our clients.We pride ourselves on providing exceptional service, innovative solutions, and fostering a collaborative work environment.**Position Overview**: We are seeking a skilled and motivated Level 1 or 2 Help Desk Technician to join...

Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

Stays current with vendor-specific technical certifications in order to make appropriate recommendations to customers on the configuration and design of system solutions. Promotes product awareness, provides technical support including phone support, system diagrams, proposals, and training in order to provides full operational control and feature...