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Aftermarket Analyst Ii
hace 4 semanas
**Duties and Responsibilities**
Essential functions
- Be the Primary Contact for Aftermarket Business.
- Maintain product and Service Sales within the Guidelines of PWS Selling and Pricing Policies.
- Support the Sales Representatives requests for end users.
- Respond to internal and external customer inquiries and order information in a timely manner to assure optimum customer service, track material deliveries, follow up material queries.
- Maintain communications channels and information sharing with internal and external customers to ensure optimum customer service and quality.
- Others as required.
**Qualifications**
Qualifications include:
- BA or BS Advance student
- +3 years’ Customer Service and/or Technical Support experience
- Knowledge in Oracle is a plus
- Proven success interacting with customers’ experience
- Demonstrated analytical skills
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