IT Service Delivery Function Lead, Manufacturing

About the RoleThe IT Service Manager will lead the IT function at our Costa Rica Nexus office, guiding the planning and oversight of local IT service operations. The role involves managing senior business relationships, providing proactive solutions, and delivering high-quality support for our rapidly changing business needs.Key ResponsibilitiesManage senior...

About the Role:">We are seeking a highly skilled and experienced IT Service Delivery Manager to oversee our helpdesk team, ensuring exceptional service levels are consistently met. In this pivotal role, you will develop strategic initiatives to enhance productivity, streamline processes, and drive business growth.Key Responsibilities:Lead the helpdesk team...

**Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Who we Want**: - ** Dedicated...

About the Role:We are seeking a skilled IT Service Delivery Planning Specialist to join our team at Emerson. As a key member of our Service Delivery management team, you will play a crucial role in supporting the processes to identify, communicate, follow-up, and measure key financial performance indicators.Key Responsibilities:Support the Service Delivery...

At ITC Worldwide, we are seeking a highly skilled and experienced ITSM Team Lead to join our dynamic team. As an ITSM Team Lead, you will play a crucial role in managing a team of engineers who provide support to our customers. This is a fantastic opportunity to develop your leadership skills and take charge of delivering exceptional IT service...

Consumer Experience TransformationWe are seeking an IT Service Delivery Lead to drive the transformation of our consumer experience in Heredia.This role is responsible for deploying, integrating, and supporting IT solutions that enhance our B2C domain.The ideal candidate will have 5+ years of experience in software/technology service management, service...

Role OverviewWe are seeking an experienced Senior IT Service Delivery Manager to lead our Helpdesk team and ensure the delivery of exceptional customer service. As a key member of our organization, you will be responsible for overseeing the activities of all Helpdesk members, creating and implementing support strategies, and assessing team performance.The...

Job Summary: We are seeking a highly skilled and experienced Service Segment Management professional to lead and develop product support or solution(s) planning over entire lifecycle, ensuring conformance to pricing strategies, end-to-end service delivery, and sales readiness. The ideal candidate will represent services on product or solution core teams,...

Job Summary360Training is seeking a highly skilled Senior Director of IT Delivery to lead our IT department. This role will oversee the delivery of technical leadership, shared services, and infrastructure for our business units.About 360Training360Training is a leading provider of online training solutions. We are dedicated to delivering high-quality...

We are seeking an experienced **Service Delivery Manager** to join our team. As a Service Delivery Manager, you will play a crucial role in ensuring the seamless delivery of our IT services to clients and maintaining exceptional client satisfaction. You will collaborate closely with internal IT teams, manage escalations, oversee data center operations, and...

**PRINCIPAL REQUIREMENTS** - Work with the Service Delivery management team, supporting the processes to identify, communicate, follow-up and measure key financial performance indicators. - Facilitate, plan, and support the following Management Processes: - Service Delivery Team Financial best practises awareness - Team Resource usage, capacity management...

Amazon Support Services Costa Rica Srl is seeking a Senior IT Service Delivery Manager to lead its IT Support team in corporate, R&D, and development center expansions and operations. As a key member of the organization, this leader will be responsible for driving standardization and communication in the region and tie into IT Services initiatives.The ideal...

**Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Position summary**: Accountable for LIMS...

**Job Overview**At Buscojobs Costa Rica, we are seeking a highly skilled IT Service Delivery Specialist to join our team. As an IT Service Delivery Specialist, you will play a key role in ensuring the delivery of high-quality IT services to our customers.**Key Responsibilities**Support our core platforms - user support, ticketing, procurement, and...

At Damovo Global Services, we are seeking a seasoned IT Service Delivery Manager to join our global ICT organization. As a Technical Incident Coordinator, you will play a crucial role in ensuring top-notch quality across all activities and meeting associated Service Level Agreements effectively.Key Responsibilities- Assign incidents/service requests within...

**Job Summary**:We are currently seeking a highly skilled and experienced IT Service Delivery Technician to join our team at Viant Medical.Key Responsibilities:• Monitor and maintain request queues based on established service level agreements• Responsible for the installation, configuration, troubleshooting, repair and maintenance of workstations,...

**Virtual Service Delivery Lead**At Pfizer, we're seeking a skilled professional to lead the planning, production, and technical support of virtual events.**Responsibilities**- Utilize industry-leading production software to produce high-quality virtual events- Manage operational projects and contribute to scoping and controlling site vendors project...

**WHAT YOU'LL DO**: The role of the IT Manager is to provide guidance, planning and oversight for the local IT service operations within BCG’s Costa Rica Nexus office. The Costa Rica IT Team is comprised of 2 IT Associates and supports a dynamic, growing office with 400+ business services staff. The IT Manager is a critical operational position within the...

Are you passionate about delivering exceptional IT services and resolving complex technical issues? Look no further!Hewlett Packard is seeking an experienced Problem Management Specialist to join our team. As a key member of our service delivery organization, you will play a crucial role in ensuring the highest level of customer satisfaction and minimizing...

**Specific Responsibilities 1.Process Framework - Develop IT SD&O Processes Management Framework, make it visible to the entire IT SD&O Organization - Define visual map representing the framework and make the framework 3 levels structure understood and communicated. - Define the progress roadmap every year based on priorities to develop each policy, process,...