Healthcare Technical Support Representative

hace 7 meses


Alajuela, Costa Rica Philippines Outsourcing Solution A tiempo completo

Limitlessli is a staffing company that recruits, hires, and manages long-term remote staff for growing businesses in the USA.

**Location**: Remote (permanent work from home)
- Type of Work: Full-time, Night Shift
- Work Schedule: 5 days a week (US time - Eastern Standard Time)

**Working with Limitlessli**:

- Remote work - home-based
- The environment must be quiet and professional

**Summary**: The primary role of Healthcare TSR is to assist geriatric patients and/or their families in syncing their medical devices to WiFi or Bluetooth and then automatically uploading their vitals to the computer, thus allowing the doctor to monitor the patients remotely.

**Roles and Responsibilities**:

- Make sure that the patient is connected correctly to the DME device.
- Provide education to the patients on the functions and features of the device while working with them so they can be more self-sufficient.
- Clearly and concisely document all correspondence, interactions, and activities.
- Perform other essential duties as assigned or required.

**Job Requirements**:

- A minimum of 2-3 years of technical support experience is required, preferably in the US Healthcare industry.
- Ability to communicate effectively with patients, clients, and management through oral and written presentations or documentation reports.
- Excellent English communication skills
- Tech-savvy
- Must understand medical jargon

**Start date**: Can start ASAP

**Service Fee**: Industry standard applicable to state depending on work of experience and level of expertise.

**Tools needed**:You MUST have your own laptop/desktop computer, a noise cancellation headset, a second monitor, stable internet, and a backup internet connection.

Pay: ₡849.65 - ₡899.63 per month

Application Question(s):

- Please make sure to upload a copy of your resume into English language only. Kindly acknowledge if understood.
- Are you amenable to working from 9am EST to 6pm EST?
- Do you have experience in handling Healthcare Accounts? If yes, for how long?

**Experience**:

- Technical support: 2 years (required)



  • Alajuela, Alajuela, Costa Rica Philippines Outsourcing Solution A tiempo completo

    About the RoleWe are seeking a skilled and experienced Healthcare Technical Support Representative to join our team. As a key member of our remote staff, you will play a vital role in assisting geriatric patients with syncing medical devices and uploading vital information to computer systems for remote doctor monitoring.Job ResponsibilitiesConnect patients...


  • Alajuela, Alajuela, Costa Rica Philips A tiempo completo

    **Company Overview**Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving for a healthier and more sustainable future through innovation.We are 80,000 unique individuals with a shared purpose and determination to deliver on our customers' needs.Our vision is to create meaningful solutions that make a...


  • Alajuela, Alajuela, Costa Rica Abbott Laboratories A tiempo completo

    We are seeking a highly skilled Customer Support Representative to join our team at Abbott Laboratories. As a key member of our customer service department, you will be responsible for providing exceptional support to customers in the biotech, bio-instruments, or medical devices industries.**Estimated Salary:** $55,000 - $65,000 per year, depending on...


  • Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    **About Us**Solventum is a company that enables better, smarter, safer healthcare to improve lives. As a leading player in the industry, we pioneer game-changing innovations at the intersection of health, material, and data science.We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology...


  • Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    Job OverviewSolventum is a pioneering company at the intersection of health, material, and data science. We create breakthrough solutions for our customers' toughest challenges to improve lives.We partner with healthcare professionals to ensure every solution we create meets their needs. As a Data Analytics Technical Support Representative, you will...


  • Alajuela, Alajuela, Costa Rica Abbott Laboratories A tiempo completo

    We are seeking a highly skilled Customer Service Telecommunication Specialist to join our team at Abbott Laboratories in Alajuela, Costa Rica. This is an exciting opportunity to work in a dynamic contact center environment, supporting sales representatives, physicians, and hospital personnel with patient tracking information and troubleshooting...


  • Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    **Company Overview**Solventum is a pioneering healthcare company that enables better, smarter, safer healthcare to improve lives. We pioneer game-changing innovations at the intersection of health, material, and data science, changing patients' lives for the better while enabling healthcare professionals to perform at their best.We partner closely with the...


  • Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    Job DescriptionAs a Data Analytics Technical Support Representative at Solventum, you will play a pivotal role in delivering exceptional support to our internal customers. Your primary responsibilities will include providing second-level technical support for data and business intelligence products, performing problem recognition, research, and resolving...


  • Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    Job OverviewSolventum, a company that pioneers innovative solutions in healthcare, seeks a skilled Customer Support Specialist to join our team. This role is ideal for individuals who enjoy providing exceptional customer experiences and possess strong technical expertise.Key ResponsibilitiesHandle inbound inquiries of moderate scope and complexity, ensuring...


  • Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    About SolventumSolventum is a pioneering company in the healthcare industry, dedicated to creating breakthrough solutions for our customers' toughest challenges. We enable better, smarter, safer healthcare to improve lives.


  • Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    Senior Technical Advisor OpportunityWe're seeking a highly knowledgeable Senior Technical Advisor for the Technical Area to join our team in a senior technical role. This role offers the opportunity to drive technical advancement and identify opportunities for product improvement.Key Responsibilities:• Serve as the primary point of escalation in cases with...


  • Alajuela, Alajuela, Costa Rica Atl Technology Costa Rica A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Atl Technology Costa Rica. In this role, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems run smoothly and efficiently.


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job OverviewThis role is an exciting opportunity to provide technical assistance to 3M employees, contractors, and vendors. Working from a service desk environment, you will be responsible for resolving Windows / iOS software/hardware technical issues, inquiries, and business processes.ResponsibilitiesYou will be the primary point of contact for incoming...


  • Alajuela, Alajuela, Costa Rica Css Corp A tiempo completo

    **Job Summary**:We are seeking a skilled Trilingual Technical Support Specialist to join our team at Css Corp.**Key Responsibilities**:Provide technical assistance to customers in French, English, and another language.Resolve technical issues related to the project platform and different products.Complete detailed tickets and reports of the technical...


  • Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    At Tek Experts, we're seeking a skilled Dynamics Tech Support Engineer to join our team of experts. As a key member, you'll work closely with customers to resolve complex software issues, leveraging your technical expertise to deliver exceptional support.Key Responsibilities:Provide technical guidance across teams by identifying areas requiring expertise on...


  • Alajuela, Alajuela, Costa Rica Amentum A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative (SPOC) to join our Operations Team at Amentum. This critical role requires exceptional customer service and communication skills to support our Fortune 500 client.The ideal candidate will have a strong background in customer service, with a proven ability to handle internal calls,...


  • Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    **About the Role**At Tek Experts, we're seeking a skilled Technical Support Specialist to join our Critical Situation Management & Escalation Team (CMET). In this role, you will be responsible for providing world-class support to our premier enterprise customers, resolving high-severity issues in a timely and effective manner.**Key Responsibilities**Provide...


  • Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    Company Overview:Tek Experts is a leading tech services and support company that delivers specialized solutions for clients worldwide. Our team of experts is dedicated to helping customers succeed by providing agile, relationship-based support.About the Role:We are seeking an experienced Technical Solutions Architect to join our team in a senior technical...


  • Alajuela, Alajuela, Costa Rica Philippines Outsourcing Solution A tiempo completo

    About LimitlessliLimitlessli is a staffing company that specializes in recruiting, hiring, and managing long-term remote staff for growing businesses in the USA.Job Details:Location: Remote (permanent work from home)Type of Work: Full-time, Night ShiftWork Schedule: 5 days a week (US time - Eastern Standard Time)About Working with LimitlessliWe offer a...


  • Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    We are seeking an experienced Senior Technical Advisor to join our team at Tek Experts. Our company is a tech services and support organization that delivers specialized solutions for clients worldwide.Exceptional Outcomes with Purpose-Built SolutionsTek Experts is part of TeKnowledge, where innovation meets purpose. We're transforming the tech landscape...