Customer Service Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Client Services, Inc. -Cr A tiempo completo

Overview: At Client Services, Inc. - Cr, we are seeking a highly skilled and motivated Customer Service Specialist to join our team.

Schedule and Training: The training schedule is 7am-4pm Monday through Friday for two weeks. After the training period, the work schedule will vary between 7am-10:00pm, totaling 35 hours per week.

Responsibilities:

  • Educate customers on available financial options
  • Discuss sensitive financial situations with empathy and professionalism
  • Process customer requests systematically and efficiently
  • Maintain client and company policies and procedures

Qualifications and Skills:

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced call center environment
  • Proficient in handling sensitive financial information
  • Familiarity with customer service software and systems

Benefits:

  • Competitive base salary of $45,000 per year
  • Bonus opportunities based on performance
  • Overtime paid at regular rate
  • Access to employee discounts and perks

About Us: Client Services, Inc. - Cr is a leading provider of customer service solutions. We offer a dynamic and supportive work environment, with opportunities for career growth and development.



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