Investigation Resolution Specialist

Job Title: Investigation SpecialistThis is a full-time, permanent back-office position based in Costa Rica. The successful candidate will be responsible for managing vendor chargeback disputes, providing education to vendors, and ensuring balanced resolutions between Amazon's policies and vendor benefits.Key Responsibilities:Meet with Amazon vendors,...

Amazon Support Services Costa Rica Srl is seeking a highly analytical and detail-oriented Investigation Execution Specialist to join our Vendor Chargeback Dispute Management team in Costa Rica.The selected candidate will be responsible for executing end-to-end processes and tools related to daily investigation tasks, analyzing and investigating vendor...

Job Summary: We are seeking a highly analytical and detail-oriented Investigation Execution Specialist to join our team in Costa Rica.About the Role: As an Investigation Execution Specialist, you will be responsible for analyzing and investigating vendor chargeback disputes, ensuring they have been responded to and processed correctly, and seeking to improve...

Job SummaryWe are seeking a highly analytical and detail-oriented Investigation Execution Specialist to join our Vendor Chargeback Dispute Management team in Costa Rica. As a key member of our team, you will be responsible for investigating and resolving vendor chargeback disputes, ensuring a balanced resolution between Amazon's policies and the vendor's...

Amazon Support Services Costa Rica Srl is seeking a highly analytical and detail-oriented Investigation Execution Specialist to join our team in Costa Rica. As a key member of our Vendor Chargeback Dispute Management team, you will be responsible for investigating and resolving vendor chargeback disputes in a timely and efficient manner.Key...

Company OverviewAmazon Support Services Costa Rica SRL is a leading provider of back-office support services, dedicated to delivering exceptional customer experiences. With a strong presence in Costa Rica, we offer a dynamic and challenging work environment for talented professionals.About the RoleWe are seeking a highly skilled Chargeback Dispute Resolution...

At Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a leading technology company, we're constantly innovating to provide seamless support experiences for our customers.The Customer Service & Support (CSS) organization is a key part of this mission, building trust and confidence through delivering...

Embracing a culture of proactive problem-solving, Equifax seeks a skilled Problem Manager to oversee the research and analysis of incidents impacting our systems and services.**Key Responsibilities:**Manage and coordinate the investigation and resolution of complex problems, working closely with business partners, global incident managers, and global change...

We are seeking a highly skilled Senior Asset Resolution Specialist to join our World Business Lenders, LLC team. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for maintaining accurate details of REO properties.Key Responsibilities:Maintain and update records of REO properties, including property conditions,...

Job Title: Support Operations SpecialistThis is a full-time, permanent position based in Costa Rica, offering a unique opportunity to work in a dynamic and collaborative environment. As a Support Operations Specialist, you will be responsible for managing vendor chargeback disputes, ensuring accurate and timely resolution, and improving internal processes to...

Smartsheet seeks a highly skilled Customer Escalations Resolution Specialist to join their Technical Support team. This role is critical in ensuring that escalations are properly assessed, monitored, and resolved.This position requires a strong analytical mindset, excellent problem-solving skills, and the ability to work independently or collaboratively in a...

As a Payments Resolution Specialist with Convera, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions in our Santa Ana office. The role involves building and maintaining relationships with key internal and external stakeholders to ensure SLAs and KPIs are...

Job DescriptionWe are seeking an Investigation Execution Lead to manage vendor chargebacks and resolve disputes in a fair and balanced manner.Key Responsibilities:Analyze and investigate vendor chargeback disputesEnsure correct responses and processingImprove internal processes to reduce chargebacksParticipate in vendor educationIdentify issues and seek...

Role Summary:Western Union is seeking a skilled Technical Support Specialist to join our Service Operations team in Enterprise Technology Operations Center. As a Technical Support Specialist, you will be responsible for providing Level 1 Technical Support of Western Union Point of Sale and Settlement applications for Western Union Agents, Partners, and...

World Business Lenders (WBL) is a U.S.-based company with a 100% remote workforce, providing general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium-sized businesses throughout the United States.This is a remote Contract/Consultant position with working hours typically between...

At TreviPay, we're dedicated to making B2B payments easier, faster, and smarter. As an Arbitration Resolution Specialist, you'll play a crucial role in ensuring our customers receive the best possible experience.Key Responsibilities:Exemplify TreviPay's Mission and ValuesMeet or exceed department metrics, program Service Level Agreements (SLA) and department...

Job Title: Database Infrastructure SpecialistWe are seeking an experienced Database Infrastructure Specialist to join our team at Veeam Software. This role will be responsible for providing technical support and guidance on database infrastructure solutions.About the Role:- Troubleshoot and analyze complex database issues, including log file investigation-...

About the Role:Convera is seeking a highly skilled Global Payment Resolution Specialist to join our team. As a key member of our payments team, you will play a critical role in facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions.Responsibilities:Identify Time/Rate critical...

About the RoleWe are seeking a highly analytical and detail-oriented Vendor Chargeback Resolution Expert to join our team in Costa Rica. As a key member of our Vendor Chargeback Dispute Management team, you will be responsible for investigating and resolving vendor chargeback disputes in a fair and timely manner.Key Responsibilities- Investigate and analyze...

As a Global Payments Resolution Specialist with Convera, you will be responsible for identifying and resolving customer and banking partner inquiries related to payment transactions. This role involves building and maintaining relationships with key internal and external stakeholders to ensure SLAs and KPIs are met, and investigative duties are managed and...