Customer Success Manager
hace 3 días
**Company Overview**
Zscaler is a leader in the cloud security market, pioneering innovative solutions that help businesses protect their digital transformation. With a strong foundation in Gartner's Magic Quadrant and a growing TAM, we are well-positioned to dominate this rapidly evolving industry.
Our sales culture emphasizes winning technology and products, investing in people, and supportive leadership. We offer a competitive environment where you can work on cutting-edge technologies and architectures, with a fun, passionate, and collaborative workplace.
**Job Description**:
The Inside Customer Success Manager will play a key role in driving customer success, optimization, and upsell of new business opportunities for North America by qualifying and nurturing an installed base in support of our rapidly growing business.
Key responsibilities include developing and nurturing customers to become brand ambassadors, interacting with CISOs/Director/Manager Level stakeholders, delivering service review presentations onsite, and demonstrating fundamental understanding of Zscaler's technology.
-
Manager, Customer Success
hace 3 semanas
San José, San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...
-
Manager, Customer Success
hace 3 semanas
San José, San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...
-
Customer Success Account Manager
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoThe **Sr.Customer Success Account Manager,** will be part of our **Customer Success** organization.Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings.To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers...
-
Customer Success Manager
hace 2 semanas
San José, San José, Costa Rica Appvance A tiempo completoThis is an exciting time for Appvance as enterprises are embracing AI to radically improve testing efficacy and product quality.We just secured our Series C round of $13 million to disrupt the $120 billion antiquated software testing market and finished 2021 with over 200% growth.To accelerate our growth, we are seeking an experienced Customer Success...
-
Customer Success Manager
hace 3 semanas
San José, San José, Costa Rica Hewlett Packard Enterprise A tiempo completoCustomer Success ManagerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Aruba is redefining the "IT...
-
Customer Success Manager
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo3+ years professional experience with a focus in relationship management and negotiation skills- Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint.- Strong organizational skills including prioritizing, scheduling, time management,...
-
Manager, Customer Success Management
hace 2 semanas
San José, San José, Costa Rica Cloud Software Group A tiempo completoDo you thrive in a startup vibe?Were you built for a small, nimble, and dynamic team that's ready to win?If you answered yes, we want to talk to youWe are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential.This business unit is unique, and we certainly aren't afraid to stand out...
-
Customer Success Associate Manager
hace 6 días
San José, San José, Costa Rica Syniverse A tiempo completoCompany Overview:Syniverse is a leading technology company that connects the world. With a strong presence globally, we develop innovative solutions to enable intelligent cars, keep devices online, and provide exceptional customer experiences.Job Description:The Associate Customer Success Manager is a key member of our customer account team responsible for...
-
Customer Success Manager/Trainer
hace 3 semanas
San José, San José, Costa Rica Appvance A tiempo completoAppvance is headquartered in Santa Clara, California, with offices in Costa Rica, Rochester NY, and India.Investors in the company include Javelin Ventures, Kayne Capital, TRIHold Co, Social Internet Fund and Funders Club.Appvance is seeking an experienced Customer Success Manager to join our growing Customer Success Team.You will be responsible for...
-
Enterprise Customer Success Team Manager
hace 7 días
San José, San José, Costa Rica Smartsheet A tiempo completoSmartsheet is seeking a seasoned leader to spearhead the growth of our Emerging Customer Success team.As Manager, Customer Success, you will lead a team of professionals in building and executing a scaled customer success strategy. This role involves collaborating with cross-functional teams to drive business growth across our Emerging customer segment.The...
-
Associate Customer Success Manager
hace 3 semanas
San José, San José, Costa Rica Syniverse A tiempo completoSyniverse is the world's most connected company.Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands.Eight of the top...
-
Customer Success Manager
hace 1 semana
San José, San José, Costa Rica Arkose Labs A tiempo completo**Position Summary**:Your primary role on the Arkose Labs team is to partner directly with our top customers to develop a strategic direction for success.Through relationship building, value confirmation, and technical consulting, you will help customers meet their security goals and business objectives.As a Customer Success Manager, you will be responsible...
-
Customer Success Project Manager
hace 3 semanas
San José, San José, Costa Rica Appvance A tiempo completoThis is an exciting time for Appvance as enterprises are embracing AI to radically improve testing efficacy and product quality.We just secured our Series C round of $13 million to disrupt the $120 billion antiquated software testing market and finished 2021 with over 200% growth.To accelerate our growth, Appvance is seeking a Customer Success Manager to...
-
Customer Success Manager
hace 5 días
San José, San José, Costa Rica Hewlett Packard A tiempo completo**Job Summary**- This role is responsible for creating and executing account business plans and customer success plans while handling monitoring and analyzing deal's P&L performance to ensure overall success.The role supports the end-to-end execution of deals including proposal, negotiation, delivery, contract renewal etc.**Responsibilities**- Creates and...
-
Customer Success Advocate
hace 6 días
San José, San José, Costa Rica Hashicorp A tiempo completoAbout the RoleThe Associate Customer Success Manager is a critical player in driving long-term customer success and demonstrating the value of HashiCorp's products to our customers. This role involves understanding customer goals and outcomes, developing strong rapport with user personas, and executing customer success journey milestones via prescribed...
-
Customer Success Account Manager
hace 3 días
San José, San José, Costa Rica Microsoft A tiempo completoAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. As a key member of our Customer Experience and Success (CEnS) organization, you'll play a critical role in...
-
Customer Success Partnership Manager
hace 6 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob DescriptionWe are looking for a talented Customer Success Manager to join our team at Amazon Support Services Costa Rica Srl. As a key member of our Strategic Account Services (SAS) organization, you will play a crucial role in driving business growth for our top-selling partners on the Amazon platform.Your Key Responsibilities:Provide exceptional...
-
Manager, Customer Success Renewal Management
hace 7 días
San José, San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a proven leader to help build, operate, and scale our Customer Success Renewal Management team.As **Manager of Customer Success Renewal Management**, you will build and manage a team of Customer Success Renewal Professionals and execute on the overall team vision.You will collaborate with the Sales and Customer Success teams to help...
-
Enterprise Customer Success Lead
hace 24 horas
San José, San José, Costa Rica Cloudera A tiempo completoJob OverviewThe Enterprise Customer Success Manager plays a vital role in ensuring the scalability of Customer Success across all customer segments. This individual drives retention and adoption through risk recognition and mitigation, while continuously assessing customers to prioritize efforts.Key ResponsibilitiesMaintain a portfolio of customers and...
-
Digital Customer Success Manager
hace 5 días
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a results-driven team player to join us as Digital Customer Success Manager to be the voice of the customer, delivering an excellent post-sales experience by building trust, focusing on value, and enabling alignment across the organization.You will serve as a trusted advisor to multiple accounts, guaranteeing their satisfaction and...