Manager, Customer Success Renewal Management

As **Customer Success Renewal Manager**, you will support the Customer Success Organization in driving a portfolio of customer renewals.The ideal Renewal Manager is an experienced professional with a full understanding of the SaaS contracting space.You will resolve a range of issues in creative ways while mitigating risk and providing a world-class renewal...

At TTEC Digital, we empower our clients to foster an environment where their employees feel valued and supported. This approach is rooted in the understanding that a remarkable customer experience begins with employee satisfaction.We are seeking a Strategic Renewal Portfolio Manager to join our Client Success Management team. This remote opportunity is based...

**Job Summary**- This role is responsible for creating and executing account business plans and customer success plans while handling monitoring and analyzing deal's P&L performance to ensure overall success.The role supports the end-to-end execution of deals including proposal, negotiation, delivery, contract renewal etc.**Responsibilities**- Creates and...

Job Description: The Enterprise Customer Success Manager is a critical role that ensures the ability of Customer Success to scale and provide success activities across all customer segments through a high-ratio, low-touch engagement model. This role focuses primarily on driving retention and adoption, and therefore excels at risk recognition and mitigation...

**Customer Success Manager (Remote in Costa Rica)**We are looking for an experienced Customer Success Manager (CSM)** **for a large, global US based B2B Software company.This role will focus on ensuring customers' success by enhancing the customer lifecycle journey, driving adoption of the company's technology, managing support escalations and renewals.The...

**About the role...**The Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes prescribed to...

**About the role**The Associate Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes...

**Position Summary**: Your primary role on the Arkose Labs team is to partner directly with our top customers to develop a strategic direction for success. Through relationship building, value confirmation, and technical consulting, you will help customers meet their security goals and business objectives. As a Customer Success Manager, you will be...

**About Command|Link**Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform.Command|Link has revolutionized the IT industry by tackling the problems our competitors...

Company DescriptionTraditional security companies are becoming less relevant as cloud adoption and digital transformation become the norm in every market industry and in every market segmentation.Zscaler has been a leader in Gartner's MQ for 10 consecutive years and has helped shape the emerging SASE category (a true category creator).We are well positioned...

Smartsheet is looking for a **Customer Success Manager** to manage a set of assigned accounts to help promote a high level of customer satisfaction, successful product use, and customer retention.You will be the primary contact for important customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted...

At Smartsheet, we are seeking a skilled Customer Success Strategist to join our team. In this role, you will be responsible for managing a set of assigned accounts to promote high customer satisfaction, successful product use, and customer retention.You will serve as the primary contact for important customers, understanding their success criteria,...

ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. On a mission to make the world more productive, ClickUp is headquartered in...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

Company DescriptionWith more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations.In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce...

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.Headquartered in Columbus, Ohio, with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, who...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

5+ years managing a team of 8+ Senior Customer Success Managers/Account Managers, Project Managers or Program Managers.- 6+ years professional experience within Customer Success Management, Account Management, Sales, Vendor Management, Business Development, E-Commerce, Retail, Consulting, Business-to-Business (B2B), Sales Operations or Shared Service...

Customer Success ManagerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Aruba is redefining the "IT...