Innovation and Customer Experience Lead
hace 1 semana
The Innovation and Customer Experience Lead will be responsible for leading the design and development of contact center technology innovation strategy and platforms. This individual will work closely with cross-functional teams to identify opportunities for digital transformation and develop business cases to support these initiatives.
Responsibilities will include:
- Leading the development of technology innovation strategies
- Conducting research and analysis to identify opportunities for digital transformation
- Collaborating with leadership stakeholders to inform strategic decision-making
- Developing and evaluating business cases for technology investments
- Managing and implementing contact center technologies
This is an exciting opportunity for a motivated and experienced professional to join our team and drive innovation and customer experience efforts.
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Environmental Health and Safety Lead
hace 4 días
Alajuela, Alajuela, Costa Rica Johnson And Johnson A tiempo completoAbout the RoleWe are seeking an experienced EHS Supervisor to join our team in Costa Rica. As an EHS Supervisor, you will play a critical role in safeguarding our people and environment.In this role, you will be responsible for leading all aspects of EHS programs, including risk assessments, mitigation plans, and accident investigations. You will also...
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Occupational Health and Wellness Specialist
hace 4 días
Alajuela, Alajuela, Costa Rica Johnson And Johnson A tiempo completoJob SummaryWe are seeking a highly motivated EHS Supervisor to join our team in Costa Rica. In this role, you will be responsible for developing and implementing EHS programs that ensure the safety and well-being of our employees and the protection of our environment.You will lead all aspects of EHS programs, including risk assessments, mitigation plans, and...
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Customer Service Team Lead
hace 2 días
Alajuela, Alajuela, Costa Rica Ecolab A tiempo completoEcolab seeks a Customer Service Team Lead to drive operational excellence and customer satisfaction. This role leads systematic issues analysis, improving customer experience and implementing dynamic solutions.Key responsibilities include:Leading and developing associatesMonitoring, coordinating and evaluating the Customer Service TeamDeveloping and...
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Technology and Business Process Optimization Manager
hace 1 semana
Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completoAbout the TeamWe are a dynamic team of professionals dedicated to driving innovation and customer experience at SmileDirectClub. We are seeking a highly skilled Technology and Business Process Optimization Manager to join our team and lead our innovation efforts.In this role, you will be responsible for developing and executing technology innovation...
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Customer Experience Coordinator
hace 3 semanas
Alajuela, Alajuela, Costa Rica Jll A tiempo completoJLL supports the Whole You, personally and professionally.This position is responsible for assisting with the implementation and promotion of employee commute programs, including parking, shuttles, rideshare, carpool, bike, and walk options.ESSENTIAL DUTIES AND RESPONSIBILITIESProvide onsite customer support by working in-office 3 or more days per week, with...
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Customer Experience Advocate
hace 3 días
Alajuela, Alajuela, Costa Rica Sysdig A tiempo completoWe value diversity and open dialogue to spur innovative ideas, working collaboratively to achieve our goals. At Sysdig, we believe in creating a customer-centric experience that sets us apart from the competition.We're seeking a technically strong individual with a mix of technical support and engineering expertise to work closely with our enterprise...
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NCC Analytics and Operations Lead
hace 3 días
Alajuela, Alajuela, Costa Rica Solventum A tiempo completo**About Us:**Solventum is a leading healthcare company that creates breakthrough solutions for our customers' toughest challenges. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy.We are committed to maintaining the highest standards of integrity and...
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Customer Experience Ambassador
hace 3 días
Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo**About Us**Fairfield by Marriott is a global leader in hospitality, with over 1,000 locations worldwide. Our mission is to deliver an exceptional guest experience, characterized by warm hospitality and great value.We are committed to building a diverse workforce and sustaining an inclusive culture. As a Guest Service Expert, you will be part of a team that...
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Customer Experience Manager
hace 1 semana
Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completoJob SummaryAs a key member of our team, you'll play a vital role in driving customer satisfaction and leadership growth. Your passion for empowering others and your experience in customer-facing roles will be essential in achieving our goals.
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Medical Device Production Manager
hace 7 días
Alajuela, Alajuela, Costa Rica Johnson And Johnson A tiempo completoAt Johnson & Johnson, we're driving innovation in healthcare. Our medical device portfolio is designed to transform the lives of patients worldwide. As a Sr. Production Supervisor, you'll play a vital role in our manufacturing operations.About the RoleThis is an exciting opportunity to lead a team of skilled production personnel and contribute to the...
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Customer Experience Ambassador
hace 1 semana
Alajuela, Alajuela, Costa Rica Marriott Worldwide A tiempo completoJob Summary: We are seeking a highly skilled and experienced Guest Service Expert to join our team at Fairfield Inn & Suites by Marriott. As a key member of our staff, you will be responsible for delivering world-class service to our guests, ensuring that every interaction is warm, welcoming, and memorable.Main Responsibilities:Provide exceptional service to...
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Customer Experience Expert
hace 1 día
Alajuela, Alajuela, Costa Rica 3M A tiempo completoOur Ideal CandidateWe are looking for a highly motivated and organized individual who is passionate about delivering exceptional customer experiences. The ideal candidate will possess:A strong background in customer service, preferably in a fast-paced environment.Excellent communication and interpersonal skills, with the ability to build rapport with...
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Safety and Compliance Specialist
hace 6 días
Alajuela, Alajuela, Costa Rica Johnson And Johnson A tiempo completoAbout the Opportunity:We are seeking a highly skilled EHS Supervisor to join our team at Johnson & Johnson. As an EHS Supervisor, you will play a critical role in ensuring the safety and health of our employees and minimizing our environmental impact. This is an exciting opportunity to make a real difference in the lives of others while advancing your career...
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Development and Innovation Assistant
hace 3 días
Alajuela, Alajuela, Costa Rica Philips A tiempo completoRequired Skills and QualificationsStudent studying Computer Engineering or Software EngineeringLetter from the university specifying the internship as a graduation requirementInsurance 'Poliza de Riesgos estudiantiles'Possess project management skills and a continuous improvements mindsetGood analytical and communication skillsEager to take initiative and...
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Transform Lives through Medical Innovation
hace 1 día
Alajuela, Alajuela, Costa Rica Johnson And Johnson A tiempo completoInternship DisciplinesQuality Assurance & Compliance: Interns gain experience in ensuring product quality and regulatory adherence.Finance & Accounting: Interns assist with financial planning, budgeting, and reporting.Environment, Health & Safety (EHS): Interns support workplace safety, environmental compliance, and sustainability initiatives.Engineering...
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Customer Experience Manager
hace 4 días
Alajuela, Alajuela, Costa Rica 3M A tiempo completo**About the Role:**We are looking for a highly skilled Global Customer Service Analyst to join our team at 3M. As a key member of our Customer Service Organization, you will be responsible for providing exceptional customer service and support to our global customers.In this role, you will work closely with cross-functional teams to manage the entire...
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Service Center Leader
hace 1 semana
Alajuela, Alajuela, Costa Rica 3M A tiempo completoThe RoleAs a Customer Service Team Manager, you will be responsible for leading our Order Document Intake Team and delivering high-quality customer service. This is a challenging and rewarding role that requires a strong leader with excellent communication, coaching, and problem-solving skills.About the TeamYou will be part of a talented and dedicated team...
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Portfolio and Project Lead Specialist
hace 3 días
Alajuela, Alajuela, Costa Rica Philips A tiempo completo**Job Summary**We are looking for a talented Portfolio and Project Lead Specialist to join our team at Philips. As a key member of our Project Management Office, you will be responsible for coordinating internal resources and third parties/vendors for the flawless execution of projects.The ideal candidate will have a minimum of 3-5 years of project...
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EHS Program Manager
hace 4 días
Alajuela, Alajuela, Costa Rica Johnson And Johnson A tiempo completoJob OverviewWe are seeking a skilled EHS Supervisor to lead our Environmental Health and Safety programs in Costa Rica. This is an exciting opportunity to make a real difference in safeguarding our people and environment.In this role, you will be responsible for developing and implementing critical EHS programs that keep our employees safe and minimize our...
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Customer Satisfaction Specialist
hace 1 día
Alajuela, Alajuela, Costa Rica Ecolab A tiempo completoEcolab is looking for a Customer Satisfaction Specialist to lead our Customer Service Team. In this role, you will be responsible for monitoring, coordinating and evaluating the team's performance.Key responsibilities include:Developing and achieving performance goals and objectivesMaintaining customer satisfaction and identifying performance issuesExecuting...