Customer Experience Manager

hace 1 semana


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

**About the Role:**

We are looking for a highly skilled Global Customer Service Analyst to join our team at 3M. As a key member of our Customer Service Organization, you will be responsible for providing exceptional customer service and support to our global customers.

In this role, you will work closely with cross-functional teams to manage the entire order-to-cash process, from sourcing and transportation to delivery and customer satisfaction. You will also be responsible for owning and managing all aspects of the customer relationship, including handling customer complaints and resolving complex issues.

Key Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Proven experience in customer service or a related field


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