Technology and Business Process Optimization Manager

hace 7 días


Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo
About the Team

We are a dynamic team of professionals dedicated to driving innovation and customer experience at SmileDirectClub. We are seeking a highly skilled Technology and Business Process Optimization Manager to join our team and lead our innovation efforts.

In this role, you will be responsible for developing and executing technology innovation strategies that sustain a culture of excellence. Key responsibilities will include:

  • Developing and executing technology innovation strategies
  • Identifying opportunities for digital transformation across the customer journey
  • Collaborating with cross-functional teams to deliver business cases and ROI studies
  • Evaluating new technologies and their potential impact on the business
  • Partnering with leadership stakeholders to inform strategic decision-making

You will have the opportunity to work closely with our leadership team to drive innovation and customer experience efforts and make a meaningful impact on the business.



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