Service Desk Specialist
hace 7 días
Job Description
We are seeking a highly motivated and skilled Customer Service Specialist to join our team.
The successful candidate will be responsible for providing excellent customer service and support to our clients, resolving issues promptly and professionally.
The ideal candidate will have excellent communication skills, be able to work under pressure, and possess a strong sense of responsibility and adaptability.
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IT Service Desk Specialist
hace 7 días
San José, San José, Costa Rica Intel A tiempo completoAbout the RoleWe are seeking a skilled Devcloud IT Service Desk Specialist to join our team. As a key member of our operations group, you will be responsible for monitoring team performance and ensuring that service targets and goals are met.Your primary focus will be on preparing team performance reports and presenting them in weekly or monthly operation...
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Help Desk Support Specialist
hace 1 semana
San José, San José, Costa Rica Emerson A tiempo completoAt Emerson, we're seeking a highly skilled Help Desk Support Specialist to join our team. As a key member of our service desk, you will be responsible for providing top-notch customer support and resolving technical issues in a timely and professional manner.Key Responsibilities:Monitor and respond to incoming tickets, ensuring prompt resolution of customer...
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Service Desk Agent
hace 1 semana
San José, San José, Costa Rica Emerson A tiempo completoCompany OverviewAt Emerson, we pride ourselves on delivering exceptional customer experiences through innovative solutions and expert support. Our Service Desk is the first point of contact for our customers, and we're looking for a talented individual to help us continue this legacy.Job DescriptionThe successful candidate will be responsible for:Maintaining...
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Help Desk Specialist
hace 1 semana
San José, San José, Costa Rica Tek Experts A tiempo completo**Job Description: Help Desk SpecialistTek Experts is looking for a Help Desk Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer experiences, resolving technical issues, and collaborating with internal stakeholders.The ideal candidate will have:Excellent communication and...
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Service Desk Specialist for Intel's IDC
hace 3 días
San José, San José, Costa Rica Intel A tiempo completo**Job Overview**The Service Desk Engineer is responsible for ensuring the optimal functioning of our IDC (Intel Developer Cloud) service by monitoring team performance and ticket queues. This role requires strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving.Main Tasks:Prepare and present team performance...
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VOD Service Desk Team Member
hace 2 semanas
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoCompany OverviewWe are Teleperformance Costa Rica, a leading provider of customer experience solutions. Our team is dedicated to delivering exceptional service and support to our clients.Job DescriptionThe Technical Support Specialist - VOD Operations will be responsible for investigating and resolving cases/tickets concerning VOD assets on customer...
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Devcloud It Service Desk Specialist
hace 7 días
San José, San José, Costa Rica Intel A tiempo completoDev Cloud IT Service Desk Specialist monitors team performance of inbound alerts and ticket queues to ensure service targets and goals are met on a day to day basis.Prepares team performance reports and presents in Weekly or Monthly Operation Review Meeting with Level 1 and 3 groups.Helps newly hired employees to successfully integrate to their analyst...
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It Service Desk Administrator
hace 1 semana
San José, San José, Costa Rica Joby Aviation A tiempo completoJoby Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...
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Service Desk Pod Analyst
hace 3 semanas
San José, San José, Costa Rica Emerson A tiempo completo**BASIC RESPONSIBILITIES**- Billy and Oracle in a Box.- With understanding on Service Desk procedures, processes and concepts with supervision.- Creates a positive customer support experience through handling concerns in a highly- professional manner.- Create Active Directory account and mailbox using EPIC Tool.- Assist the Project Lead in completing Oracle...
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Service Desk Technical Analyst
hace 1 semana
San José, San José, Costa Rica Emerson A tiempo completoAbout the Job">As a Service Desk Technical Analyst at Emerson, you will play a critical role in ensuring the smooth operation of our IT systems and infrastructure. Your primary responsibility will be to provide technical assistance and support to our users.">Responsibilities">">Create Active Directory accounts and mailboxes using EPIC Tool.">Assist the...
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Help Desk Support Specialist
hace 4 días
San José, San José, Costa Rica Costa Rica'S Call Center A tiempo completoWe're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call Center. As a Help Desk Support Specialist, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.About the Role:Provide technical support to customers via phone, email, and...
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Service Desk Analyst
hace 2 semanas
San José, San José, Costa Rica Wipro Limited A tiempo completoOverview:We have an open position for a Service Desk Analyst**Key Skills Required**:- IT Service Desk experience 1 year- Good English communication skills written and oral.- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc)- Understanding of Windows 7 & 10 operating system- Assisting with configuring/troubleshooting of...
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Agente De Service Desk
hace 2 semanas
San José, San José, Costa Rica Sonda It A tiempo completo**AGENTE DE SERVICE DESK****Vive **la experiência SONDA****Aquí transformas tu carrera****¿Por qué ser parte de SONDA?**Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también...
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Associate- Service Desk Specialist
hace 7 días
San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completo**About Us**We are more than a specialty finance company providing debt recovery solutions for consumers.We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.We know that the only way to support this mission is by...
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Service Desk Analyst
hace 7 días
San José, San José, Costa Rica Wipro Limited A tiempo completoSan Jose, Costa Rica- Tech Hiring- 3058119**Job Description**:- Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...
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IT Service Desk Analyst
hace 7 días
San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completoJob OverviewWe are a dynamic team of professionals committed to delivering exceptional debt recovery solutions. As an Associate - Service Desk Specialist, you will be at the forefront of our customer support operations.ResponsibilitiesFielding phone calls and chats while striving for minimal abandoned calls.Resolving user issues efficiently while ensuring...
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IT Service Desk Technician
hace 1 semana
San José, San José, Costa Rica Emerson A tiempo completoThe IT Service Desk Technician at Emerson is an essential role that requires strong technical expertise and excellent communication skills. As a key member of our IT team, you will be responsible for providing first-line technical support, resolving technical issues, and delivering high-quality customer experiences.Responsibilities:Provide technical...
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Deal Desk Specialist
hace 9 horas
San José, San José, Costa Rica Smartsheet A tiempo completoSmartsheet is seeking a highly motivated and organized Deal Desk Specialist to support our sales teams. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.About the Role:The successful candidate will have a strong understanding of sales operations and be...
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Technical Service Desk Associate
hace 4 días
San José, San José, Costa Rica Emerson A tiempo completo**Job Description**As a Help Desk Analyst - Global Support at Emerson, you will be responsible for providing technical assistance and support to users across various locations. You will work closely with cross-functional teams to ensure seamless delivery of IT services and support.**Responsibilities**Provide technical support and troubleshooting for...
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It Service Desk Administrator
hace 2 días
San José, San José, Costa Rica Joby Aero, Inc. A tiempo completoAvionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...