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Help Desk Support Specialist

hace 3 semanas


San José, San José, Costa Rica Costa Rica'S Call Center A tiempo completo

We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call Center. As a Help Desk Support Specialist, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.

About the Role:

  • Provide technical support to customers via phone, email, and chat
  • Analyze customer concerns and respond accordingly
  • Collaborate with internal teams to resolve customer issues

What We're Looking For:

  • Previous experience in customer service or a call center (preferred)
  • Strong communication skills, both verbal and written
  • Basic computer skills and familiarity with CRM software

Why Choose Us?

  • Best employee game room in Central America
  • Internal promotions only, best chance to grow on merit
  • Weekends off