Technical Lead for Customer Support Solutions

hace 6 días


San José, San José, Costa Rica Microsoft A tiempo completo

As a Technical Lead for Customer Support Solutions at Microsoft, you will be responsible for leading a team of Support Engineers with deep product knowledge to resolve customer technical issues. This role involves managing the customer relationship from a support standpoint, enabling your team to deliver a great customer experience and drive Microsoft Product Improvement.

About the Role
  • Lead a team of Support Engineers with deep product knowledge
  • Manage customer relationships from a support standpoint
  • Enable your team to deliver a great customer experience
  • Drive Microsoft Product Improvement

This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams.

This role is flexible in that you can work up to 100% from home.

About Microsoft

Microsoft's mission is to empower every person and every organization on the planet to achieve more. We come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.



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