Technical Solutions Consultant
hace 3 días
Post-Sales Success
As a seasoned Technical Account Manager, you will play a critical role in ensuring customer satisfaction and driving revenue growth. You will work closely with our Support team to address technical issues and coordinate projects, while also partnering with our account team to convert customers into references and grow accounts.
About the Role
- This is a remote position in Costa Rica, requiring US CST time zone adherence
- Must work evenings or weekends when required for customer escalations
Your Key Responsibilities
- Deliver comprehensive technical guidance to customers
- Develop strategic relationships with key decision-makers
- Collaborate with cross-functional teams to drive adoption and growth
You Will Thrive In This Role If
- You have 5+ years of experience in Technical Account Management
- You possess excellent communication and interpersonal skills
- You are a strategic thinker with a customer-centric approach
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