Technical Solutions Consultant

hace 5 días


San José, San José, Costa Rica Palo Alto Networks A tiempo completo

**Job Summary**

We're seeking a highly skilled Cybersecurity Support Specialist to join our team. As a member of our technical support team, you'll work with our valued customers to address their complex post-sales concerns.

**Key Responsibilities**

  • Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
  • Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
  • Work to reproduce customer issues and qualify critical issues
  • Publish Technical Support Bulletins and other user documentation in the Knowledge Base
  • Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
  • Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem-solving guides, etc.
  • Provide on-call support 24x7 on an as needed basis
  • Travel may be required to customer sites in the event of a critical situation to expedite resolution

**What We Offer**

We offer a dynamic work environment, excellent compensation package, and opportunities for professional growth and development.



  • San José, San José, Costa Rica Hitachi Solutions Ltd A tiempo completo

    Job SummaryWe are seeking an experienced Technical D365 Consultant to join our team at Hitachi Solutions Ltd. The ideal candidate will have a strong background in designing and delivering D365 solutions, as well as excellent presentation and communication skills. The successful candidate will be responsible for driving D365 implementations through all...


  • San José, San José, Costa Rica 21Tech, Llc A tiempo completo

    **Job Title**:Junior Technical Consultant**Location**:Remote with travel- Work with team to implement product features and use products technical tools- Responsible for developing custom reports, with SR Consultant oversight and direction- Responsible for SQL Scripts, with SR Consultant oversight and direction- Responsible for documenting all solutions using...


  • San José, San José, Costa Rica Stage 4 Solutions Inc A tiempo completo

    Post-Sales SuccessAs a seasoned Technical Account Manager, you will play a critical role in ensuring customer satisfaction and driving revenue growth. You will work closely with our Support team to address technical issues and coordinate projects, while also partnering with our account team to convert customers into references and grow accounts.About the...


  • San José, San José, Costa Rica Microsoft Corporation A tiempo completo

    You will lead technical presentations, demonstrations, workshops, architecture design sessions, proof of concepts, and pilots to explain, demonstrate, and prove to our largest customers the capabilities of Microsoft's products and services.Main Accountabilities:Helping customers make technical decisions to build tomorrow's business and IT solutions based on...


  • San José, San José, Costa Rica Zuora A tiempo completo

    **Unlocking Business Potential through Technical Excellence**Zuora is seeking a highly skilled Technical Account Manager to join our team and help customers achieve their business goals through technical innovation.This key role involves working closely with customers to understand their unique challenges and developing tailored solutions to address...


  • San José, San José, Costa Rica Softwareone A tiempo completo

    Job Function: Field Sales The role:**_ The role_**We are thrilled to announce an opportunity to join our team as:**AWS Technical Sales Consultant****SoftwareOne**Scope: Full-time | Field service or work model: Hybrid | Location: Costa Rica or Panama.The AWS Technical Sales Consultant is a solutioning expert against customer problems and business needs.The...


  • San José, San José, Costa Rica Hitachi Solutions A tiempo completo

    As a Digital Transformation Consultant at Hitachi Solutions, you will play a crucial role in delivering industry-focused solutions that support business transformation goals. Our team maintains a strategic relationship with Microsoft and is recognized for our achievements in delivering innovative digital solutions and services.The successful candidate will...


  • San José, San José, Costa Rica Delbridge Solutions Inc. A tiempo completo

    Delbridge Solutions Is GrowingDelbridge Solutions is one of North America's fastest-growing technology companies.With offices in Canada, the USA, Europe, and Costa Rica, we provide world-class software solutions and implementation services for Performance Management, Data Management, and Corporate Transformation.We celebrate and reward your achievements,...


  • San José, San José, Costa Rica Ingram Micro A tiempo completo

    About Us:Ingram Micro is a global leader in technology distribution with a presence in 64 countries and over 35,000 associates. Our company touches 80% of the technology used daily through our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions.Job Summary:Sell technical solutions and products directly to end customers.Create...

  • Solutions Consultant

    hace 7 días


    San José, San José, Costa Rica Arkose Labs A tiempo completo

    Arkose Labs is looking for an experienced Solution Consultant to join our team in Costa Rica to help us on our quest to create an online environment where all consumers are protected from malicious activity.You will partner with our customers, and prospects to determine the most effective means to eliminate malicious bots within their business.Working hand...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    About This RoleThis role is part of the Digital Sales Enterprise team that drives growth for Microsoft by helping customers realize the value of the Microsoft Cloud. As an Enterprise Technology Solutions Consultant, you will work with our most important customers within our enterprise organization.You will be responsible for driving the day-to-day execution...


  • San José, San José, Costa Rica 21Tech, Llc A tiempo completo

    Job ResponsibilitiesAs a Software Development Consultant at 21Tech, LLC, you will work closely with our team to implement product features and utilize technical tools. You will be responsible for:Developing custom reports with SR Consultant oversight and directionCreating SQL Scripts with SR Consultant oversight and directionDocumenting all solutions using...


  • San José, San José, Costa Rica Sincerus Global Solutions Inc A tiempo completo

    **About the Role:** Sincerus Global Solutions Inc is seeking a talented Senior Cyber Security Consultant to join our team. As a Senior Cyber Security Consultant, you will play a key role in supporting the development of the national cyber plan of action for the Costa Rica Ministry of Science, Innovation, Technology, and Telecommunication (MICITT).**Key...


  • San José, San José, Costa Rica Oracle A tiempo completo

    Principal Sales Consultant-230000UK**Applicants are required to read, write, and speak the following languages***: English, Spanish**Detailed Description and Job Requirements**As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers...


  • San José, San José, Costa Rica Itc Worldwide A tiempo completo

    About the RoleWe are looking for a highly skilled Power Platform developer to join our team at Itc Worldwide. As a senior technical consultant, you will be responsible for providing expert-level guidance on Power Apps and Power Automate solutions.Key Responsibilities:Provide hands-on-keyboard services where requiredAcquire required Power Platform technical...


  • San José, San José, Costa Rica Hitachi Solutions Ltd A tiempo completo

    About Hitachi Solutions LtdWe are a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals.Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic...


  • San José, San José, Costa Rica Modus Create A tiempo completo

    Modus Create is a strategic business partner that helps its clients navigate complex business challenges and achieve their goals. As a Strategic Business Consultant, you will work closely with clients to identify business needs, develop tailored solutions, and implement effective change management strategies.We are looking for an experienced business...


  • San José, San José, Costa Rica Ingram Micro A tiempo completo

    **Description of the Role**In this position, you will play a critical role in promoting and selling technical and non-technical products and/or services directly to current and new end customers. Your primary objective will be to inform customers about new product/service introductions and prices, and create lead generation plans to ensure a substantive...

  • ERP Finance Consultant

    hace 3 días


    San José, San José, Costa Rica Hitachi Solutions A tiempo completo

    **About Us**Hitachi Solutions is a global Microsoft solutions integrator that focuses on delivering industry-focused solutions to support our clients' business transformation goals.We have earned a strategic relationship with Microsoft and are recognized for our achievements in teaming with clients to deliver innovative digital solutions and services.A part...


  • San José, San José, Costa Rica Pairsoft A tiempo completo

    Join Our Team of ExpertsWe're looking for a skilled Technical Engineer to join our Professional Services team at PairSoft.As a technical expert, you'll design, develop, and test configurations and customizations based on specifications provided by business consultants/project managers.You'll work closely with our business consultant team to review and...