Technical Solutions Engineer
hace 2 días
Ready to make a difference in the world of Cybersecurity? SonicWall is a leader in cybersecurity and networking solutions that put our partners at the heart of our innovation to ensure ease of doing business in a world full of opportunities.
We are looking for a highly skilled Technical Support Engineer-Remote to join our team. As a key member of our support team, you will be responsible for providing technical solutions and workarounds for end users with their issues on respective product lines. You will own customer issues from beginning to resolution and assist customers by diagnosing problems and providing resolutions for technical and service issues.
The ideal candidate will have excellent knowledge of security, LAN/WAN topologies and technologies, including OSI Model, TCP/IP, Network Security basics. They will also have the ability to work on in a high-level stress and interrupt driven environment and demonstrate the ability to use in-depth troubleshooting to resolve or workaround customer issues using troubleshooting tools.
To be successful in this role, you will need to remain knowledgeable of SonicWall product line and related industry products and technologies. You will also be required to focus on delivering a positive customer experience according to SonicWall standards and monitor and track issues to ensure accurate resolution.
-
Technical Solutions Engineer
hace 5 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completo**Job Overview:**Palo Alto Networks is seeking a skilled Cybersecurity Support Specialist to join our technical support team. As a key member, you will be responsible for providing exceptional support to customers, addressing complex post-sales concerns, and driving innovation in cybersecurity solutions.This is an exciting opportunity to work with a talented...
-
Technical Solutions Expert
hace 4 días
San José, San José, Costa Rica Microsoft A tiempo completoCompany OverviewMicrosoft is a global technology leader that empowers every person and organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.We create life-changing innovations that impact billions of lives around the world. You...
-
Global Technical Solutions Professional
hace 4 días
San José, San José, Costa Rica Akamai A tiempo completoDeliver Innovative Solutions\We are looking for a talented Technical Support Engineer to join our team. In this role, you will be responsible for solving technical problems, demonstrating Akamai's value, and communicating clearly and effectively to both technical and business audiences.\You will work closely with internal cross-functional teams to solve...
-
Electrical Design Engineer
hace 4 días
San José, San José, Costa Rica Northwind Technical Services A tiempo completoJob Summary:The Control Engineer at Northwind Technical Services is responsible for ensuring the safety, financial, and technical success of all projects and work assigned. This role involves either programming or designing electrical drawings.Duties and Responsibilities:Comply with company safety proceduresConduct oneself with integrity and professional...
-
Technical Engineer
hace 3 semanas
San José, San José, Costa Rica Pairsoft A tiempo completo**Job Summary**The technical engineer designs, develops, and tests configurations and customizations based upon specifications provided by business consultants/project managers who have direct contact with our clients.The technical engineer will be responsible for providing high-quality deliverables on time and within the project budget.The technical...
-
Technical Solutions Specialist
hace 5 días
San José, San José, Costa Rica Microsoft A tiempo completoEmpowering Excellence in Customer ExperienceWe are seeking a skilled and passionate Technical Solutions Specialist to join our team. In this role, you will be responsible for delivering exceptional customer support experience with Microsoft.Main Responsibilities:Solve complex, high-profile or long-running customer cases that require interaction with Software...
-
Automation Engineer
hace 1 semana
San José, San José, Costa Rica Northwind Technical Services A tiempo completoJob Purpose:The Automation Engineer I is responsible for ensuring the safety, financial, and technical success ofprojects and work assignments related to the support, service, maintenance, and upgrading ofNorthWind's product offerings.Job Duties and Responsibilities:- Attend NorthWind in-house training- Design and review electrical drawings- Perform customer...
-
Microsoft Solutions Engineer
hace 7 días
San José, San José, Costa Rica Hitachi Solutions Ltd A tiempo completoAbout Hitachi Solutions LtdHitachi Solutions Ltd is a global leader in delivering industry-focused solutions that support our clients' business transformation goals. With a strong focus on innovation, we have developed a strategic relationship with Microsoft, recognized for achieving year after year recognition through innovative digital solutions and...
-
Solutions Engineer
hace 2 semanas
San José, San José, Costa Rica Akamai A tiempo completo**Would you enjoy working on a wide range of technical challenges for our customers?****Are you passionate about cutting edge technology and what it can do for customers?****Join our World-class Pre Sales team**Our team works with global companies in every major industry to make the internet fast and secure.As a partner to the Global 500, we collaborate with...
-
Network Solutions Engineer
hace 5 días
San José, San José, Costa Rica Cloud Software Group A tiempo completo**Job Description**At Cloud Software Group, we are looking for a Network Solutions Engineer to join our team.In this role, you will provide technical support to customers and partners, identifying and resolving problems related to Citrix ADC.You will also use your analytical skills to troubleshoot and resolve complex customer issues.The ideal candidate will...
-
Senior Technical Solutions Expert
hace 7 días
San José, San José, Costa Rica Grupo Preseleccion Ely S.A. A tiempo completoCompany OverviewGrupo Preseleccion Ely S.A. is a leading outsourcing company specializing in finding top talent for businesses across various industries.Job DescriptionWe are seeking an experienced Senior Technical Solutions Expert to join our team. As a key member of our sales engineering team, you will be responsible for designing, implementing, and...
-
Technical Service Engineer
hace 5 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoAbout the JobWe're seeking a highly skilled and experienced Technical Service Engineer to join our team. As a Platinum Support Engineer, you will be responsible for providing expert technical support to our valued customers. This is a challenging and rewarding role that requires strong technical skills, excellent communication skills, and a passion for...
-
Customer Solutions Engineer
hace 7 días
San José, San José, Costa Rica Emerson A tiempo completoJob Summary:Emerson is seeking an experienced Customer Solutions Engineer to join our team. The successful candidate will be responsible for providing technical support for Ovation products and associated systems, working closely with internal and external customers to diagnose and resolve product-related issues.This is a challenging and rewarding role that...
-
Technical Lead Software Engineer
hace 4 días
San José, San José, Costa Rica Modus Create A tiempo completoWe are looking for a highly skilled Technical Lead Software Engineer to join our engineering team at Modus Create. As a key member of our team, you will lead the development of high-quality software solutions and work closely with our clients to understand their needs and deliver innovative products.About YouWe are seeking an experienced software...
-
Technical Solutions Architect
hace 6 días
San José, San José, Costa Rica Bairesdev A tiempo completoBairesDev is a cutting-edge software development company that empowers its employees to drive innovation and excellence. As a Site Reliability Engineer, you will play a critical role in ensuring the stability and performance of our infrastructure, enabling our teams to deliver high-quality solutions to our clients.Our ideal candidate possesses a unique blend...
-
Sales Engineer for Infrastructure Solutions
hace 4 días
San José, San José, Costa Rica Stt Group A tiempo completo**Job Description**Stt Group is looking for a highly skilled Sales Engineer for Infrastructure Solutions to join our team in Latin America.As a Sales Engineer, you will be responsible for selling our cloud infrastructure solutions to customers in the region. You will work closely with our sales team to identify opportunities, build relationships with...
-
Microsoft Technical Solutions Expert
hace 5 días
San José, San José, Costa Rica Microsoft A tiempo completoJob DescriptionAs a Technical Support Engineer, you will own, troubleshoot, and solve customer technical issues, collaborating within and across teams.You will participate in communities with peer delivery roles and develop specific technical and professional proficiency to enable you to understand and resolve customer issues.You will identify potential...
-
Technical Solutions Architect
hace 7 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout UsAt Amzn Support Srvcs Costa Rica, we're passionate about building innovative technology solutions that make a real difference. Our team is dedicated to delivering high-quality software applications that meet the needs of our customers.Job DescriptionWe're seeking an experienced software engineer to join our team. As a key member of our development...
-
Technical Solutions Engineer
hace 3 días
San José, San José, Costa Rica Microsoft A tiempo completoKey ResponsibilitiesYou will review, investigate, and resolve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Additionally, you will participate in communities with peer delivery roles, develop specific technical and professional proficiency, and identify potential product defects to...
-
Sr Principal Diagnostics Engineer Ii
hace 2 semanas
San José, San José, Costa Rica Apollo Professional Solutions A tiempo completo**Senior Principal Diagnostics Engineer****San Jose, CA****Contract****9/80 Schedule**$94.73/hrWe are hiring a Senior Principal Diagnostics Engineer to assist with our combat vehicle programs for evaluating design changes and modifications for diagnostics implications and recommending improvements where feasible.In this role, you will interact closely with...