Senior ServiceNow Technical Specialist

hace 1 mes


San José, San José, Costa Rica Fragomen A tiempo completo

**About the Role:**
Fragomen, a leading global immigration services provider, is seeking an experienced ServiceNow administrator to join its growing technical team. As a key member of this team, you will work on implementing, integrating, and upgrading various ServiceNow features, driving value by implementing new workflows and modules. You will participate in all technical aspects of delivering complex business requirements on the ServiceNow platform.

- This role will be based in Costa Rica.

**Your Impact as a Senior ServiceNow Technical Specialist with Fragomen:**
- Administer the ServiceNow platform
- Perform administration, development, documentation, and technical support of the ServiceNow platform and integrations, including Service Portal, MID server Administration, Active Directory integration, SCCM integration, etc.
- Use ServiceNow Business Rules, Client Scripts, Glide Records, and Access Control Lists
- Collaborate effectively with team members to achieve project goals and produce high-quality deliverables
- Contribute to multiple business unit projects using your knowledge of ServiceNow to enhance project efficiency
- Demonstrate flexibility by delivering on various project roles, including documentation, testing, and training
- Innovate and identify solutions that can be reused in the future as we mature our ServiceNow footprint
- Proactively maintain up-to-date ServiceNow skills and contribute to the ServiceNow roadmap and thought leadership

**Requirements:**
- Previous experience with ServiceNow administration
- Comprehensive understanding of the ServiceNow enterprise product suite (including core process areas in ITSM, plus others such as: ITOM, HR, CSM, UX, ITAM, ITBM, and CMDB)
- Experience implementing Core Process Areas: Incident, Problem, Change, Service Catalog, Service Portal, Request, CMDB, and Knowledge
- At least 2 additional process areas outside of Core and at least one process area outside of IT (HR, GRC, Finance Mgmt, Facilities)
- Experience working with Agile teams, methodologies, and tools in a virtual environment
- Passion for advising and guiding teams and peers on how to get the most out of the product and learning the latest product features
- Love of working in a fast-paced and collaborative environment

**Additional Skills and Benefits:**
- ServiceNow certifications, such as ServiceNow Certified System Administrator and ServiceNow Certified Implementation Specialist
- We offer employees a range of benefits, including paid time off, insurance, and other financial benefits. Learn more about these on our website. Estimated annual salary for this position: $80,000-$120,000 based on location and experience.



  • San José, San José, Costa Rica Fragomen A tiempo completo

    Job Title: ServiceNow Technical SpecialistFragomen, a leading global immigration services provider, is seeking an experienced ServiceNow Technical Specialist to join our growing ServiceNow technical team. As a ServiceNow Technical Specialist here, you will work on a wide variety of implementations, integrations, and upgrades within an ever-changing...


  • San José, San José, Costa Rica Fragomen A tiempo completo

    Job DescriptionFragomen, a leading global immigration services provider, is seeking an experienced ServiceNow administrator to join its growing technical team. As a ServiceNow administrator, you will work on a wide variety of implementations, integrations, and upgrades within the ServiceNow platform. You will collaborate with multiple teams to drive value by...


  • San José, San José, Costa Rica Servicenow A tiempo completo

    Company OverviewServicenow, a leading technology company, empowers its customers to make the world work for everyone. Our team of change makers is driven by a restless curiosity and a passion for innovation.We are proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies, serving over 7700+ customers, including...


  • San José, San José, Costa Rica Cloud Destinations A tiempo completo

    **Project Leadership**:Cloud Destinations seeks an experienced ServiceNow Technical Project Lead to oversee the implementation and optimization of ServiceNow solutions. This role involves leading cross-functional teams, managing stakeholder expectations, and ensuring project milestones are met.**Key Responsibilities**:Develop comprehensive project plans,...


  • San José, San José, Costa Rica Northwind Technical Services A tiempo completo

    Company Overview: Northwind Technical Services is a leading provider of innovative solutions in automation and technical services.Estimated Salary Range: $80,000 - $120,000 per annumJob Description: As a Technical Systems Specialist at Northwind Technical Services, you will play a vital role in ensuring the safety, financial, and technical success of our...


  • San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    **Job Title**: Senior Technical SEO Specialist**Job Summary**We are looking for a Senior Technical SEO Specialist to join our Technical SEO team at Intelliswift Software, Inc. on a fixed-term contract. The role will focus on understanding the structure and technical challenges of our websites, as well as developing solutions to improve search engine...


  • San José, San José, Costa Rica Hewlett Packard A tiempo completo

    Overview:">Hewlett Packard is seeking an experienced technical professional to join our team as a Senior Technical Solutions Specialist. This role plays a critical part in the sales process, providing technical expertise and guidance to customers and internal stakeholders.">About the Role:">The Senior Technical Solutions Specialist will be responsible for...


  • San José, San José, Costa Rica Intel A tiempo completo

    About This RoleWe are seeking a highly skilled Senior Technical Product Development Specialist to join our team at Intel. In this role, you will be responsible for coordinating the execution of product development test plans and ensuring adherence to test standards and procedures.


  • San José, San José, Costa Rica Splunk A tiempo completo

    ServiceNow Developer Job DescriptionSplunk is a leading enterprise technology company that aims to build a safer and more resilient digital world.We're seeking a skilled ServiceNow Software Developer to join our team. As a ServiceNow Developer, you will play a crucial role in designing and developing our ServiceNow solution.Key Responsibilities:Manage CMDB...


  • San José, San José, Costa Rica Intel A tiempo completo

    Join Intel as a Technical Support SpecialistIntel is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT team, you will be responsible for delivering exceptional support to end-users, ensuring seamless adoption and utilization of Microsoft 365 technologies. Your expertise will enable the delivery of high-quality...


  • San José, San José, Costa Rica 21Tech, Llc A tiempo completo

    About 21Tech, LLC:**Company Overview:**We are a technology-driven company dedicated to delivering innovative solutions.**Job Title:** Technical Implementation Specialist**Location:** Remote with travel**Job Type:** Full-time, Contract**Estimated Salary Range:** $80,000 - $110,000 per year**About the Role:**We're seeking a highly skilled Technical...


  • San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    About the Role">We are seeking a highly experienced Senior Technical SEO Specialist to join our team on a fixed-term contract.">Job Summary">The successful candidate will be responsible for analyzing and optimizing areas of responsibility, creating tickets and liaising with product teams, monitoring performance, and implementing solutions in large-scale...


  • San José, San José, Costa Rica Td Synnex A tiempo completo

    Job DescriptionWe are seeking a highly skilled Senior Systems Technical Specialist to join our team at Td Synnex. This role will involve working closely with customers, partners, and internal stakeholders to provide technical support and solutions for complex system configurations.Key Responsibilities:Provide pre-sales technical support and configuration...


  • San José, San José, Costa Rica Splunk A tiempo completo

    Splunk is committed to building a safer and more resilient digital world. Our unified security and observability platform is used by the world's leading enterprises to keep their digital systems secure and reliable. We're looking for a talented Senior IT Service Management Specialist to join our Global Service Management organization.Role:The successful...


  • San José, San José, Costa Rica Syniverse A tiempo completo

    Syniverse is a global leader in mobile solutions. Our innovative technology enables seamless connectivity across the world. We're seeking a skilled Senior Technical Operations Specialist to join our team.Key Responsibilities:Provide expert technical support for complex issues, leading problem management cases and communicating management status.Analyze...


  • San José, San José, Costa Rica Northwind Technical Services A tiempo completo

    Job SummaryWe are seeking a skilled Electrical Systems Specialist to join our team at Northwind Technical Services. This is a rewarding opportunity for an experienced professional to work on challenging projects and contribute to the success of our company.


  • San José, San José, Costa Rica Johnson & Johnson A tiempo completo

    Job OverviewWe are seeking a Senior Technical Development Specialist to join our team at Johnson & Johnson, the largest healthcare company in the world. As a valued member of our organization, you will play a crucial role in driving innovation and excellence in quality engineering.About the RoleThis position involves planning, providing support to...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    At Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a leading technology company, we're constantly innovating to provide seamless support experiences for our customers.The Customer Service & Support (CSS) organization is a key part of this mission, building trust and confidence through delivering...


  • San José, San José, Costa Rica Splunk Inc A tiempo completo

    About the RoleSplunk is seeking a skilled Senior Technical Support Specialist to join our global technical support organization, dedicated to providing 24/7 support for our customers worldwide. As a critical member of our team, you will play a crucial role in delivering exceptional technical expertise and customer experience around Splunk's security products...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Job DescriptionWe are seeking a skilled and customer-oriented Senior Cloud Technical Support Specialist to join our team at Tek Experts.This role is perfect for someone who loves technology, understands its complexities, and is adept at using it to resolve issues. You will work with customers to resolve software issues, collaborate with colleagues to...