Senior Systems Technical Specialist
hace 2 semanas
We are seeking a highly skilled Senior Systems Technical Specialist to join our team at Td Synnex. This role will involve working closely with customers, partners, and internal stakeholders to provide technical support and solutions for complex system configurations.
Key Responsibilities:- Provide pre-sales technical support and configuration design expertise to partners and sales teams on the Cisco product portfolio.
- Stay current with vendor-specific technical certifications to make appropriate recommendations to resellers on system solution configurations.
- Support phone calls in accordance with Key Performance Indicators (KPIs).
- Participate in departmental projects and contribute to the development of tactical plans to support QVO.
To be successful in this role, you will need to have strong technical skills and knowledge of PC's, high-end servers, local area networks, and associated components. You should also have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
In terms of qualifications, we are looking for candidates with a minimum of 3 years' experience in technical support, preferably with experience in a phone support environment. Previous trade show experience is also an asset.
About Us:Td Synnex is a leading global distributor of technology products and services. We are committed to providing our customers with the best possible service and support, and we are looking for talented individuals who share our values and are passionate about delivering exceptional results.
What We Offer:We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits package and opportunities for professional growth and development. Our estimated salary includes a base salary, plus bonuses and other forms of compensation that may be available to employees based on individual performance and company success.
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