Senior Technical Documentation Specialist, Costa Rica

hace 1 mes


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

About the Role

We are seeking a Senior Technical Documentation Specialist to join our team at Amazon Support Services Costa Rica Srl.

Job Overview

The successful candidate will have 2+ years of experience in Human Resources, Customer Service and/or back-office compliance-related environments, with content writing and MS Office skills, and B2+ English proficiency.

Responsibilities

  • Create clear documentation about technical systems to facilitate understanding among stakeholders.
  • Communicate effectively with stakeholders to clarify system requirements and ensure seamless project execution.
  • Provide timely responses to stakeholder questions, troubleshoot issues, and contribute to risk and compliance-related projects.

Requirements

  • A university bachelor's degree in Business Administration or Communications is required.
  • The ideal candidate must be comfortable working in an ambiguous environment, able to identify project needs, and possess excellent writing and editing skills.
  • Strong organizational skills, enabling the candidate to keep track of multiple projects simultaneously, are also essential.

Compensation Package

We offer a competitive salary of $42,000 - $52,000 per year, commensurate with experience, and a benefits package that includes work from office (3 days) and home (2 days), Monday to Friday, 8:00am to 5:00pm.



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