Senior Technical Documentation Specialist, Costa Rica
hace 3 días
About the Role
We are seeking a Senior Technical Documentation Specialist to join our team at Amazon Support Services Costa Rica Srl.
Job Overview
The successful candidate will have 2+ years of experience in Human Resources, Customer Service and/or back-office compliance-related environments, with content writing and MS Office skills, and B2+ English proficiency.
Responsibilities
- Create clear documentation about technical systems to facilitate understanding among stakeholders.
- Communicate effectively with stakeholders to clarify system requirements and ensure seamless project execution.
- Provide timely responses to stakeholder questions, troubleshoot issues, and contribute to risk and compliance-related projects.
Requirements
- A university bachelor's degree in Business Administration or Communications is required.
- The ideal candidate must be comfortable working in an ambiguous environment, able to identify project needs, and possess excellent writing and editing skills.
- Strong organizational skills, enabling the candidate to keep track of multiple projects simultaneously, are also essential.
Compensation Package
We offer a competitive salary of $42,000 - $52,000 per year, commensurate with experience, and a benefits package that includes work from office (3 days) and home (2 days), Monday to Friday, 8:00am to 5:00pm.
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