Talent Acquisition Specialist, Costa Rica
hace 17 horas
About the Role
We are seeking a dynamic and organized Talent Acquisition Specialist to join our Recruiting Services organization in San José location. The ideal candidate will support Amazon Talent Acquisition organizations with all administrative activities and recruiting coordination globally.
Key Responsibilities
- Handle high-volume transactions of scheduling and non-scheduling in nature, and other assignments in alignment with standard operating procedures.
- Develop process improvement ideas and participate in continuous improvement/Lean projects.
- Maintain the highest quality and improve customer experience.
- Address customers' queries in a timely manner and adhere to process-level Service Level Agreements.
- Work on critical processes requiring attention to detail and dive deep into data analysis.
- Be proactive with deliverables and display ownership.
- Utilize data sets to inform decision-making.
Requirements
- Bachelor's degree or advanced college education in a related field such as Human Resources, Business Administration, or Psychology.
- Minimum 2+ years of experience in a customer service role.
- Fluent English written/verbal skills are required.
- Knowledge of MS Office, including Word and PowerPoint.
- A passion for exceeding expectations and providing exceptional customer service.
- Ability to manage confidential and sensitive employee information while maintaining confidentiality standards.
- Good attention to detail and ability to prioritize tasks in a fast-paced environment.
- Genuine customer service orientation with a demonstrated desire to exceed expectations.
- Ability to serve multiple stakeholders, including project managers and program teams.
- Excellent written and verbal communication skills.
- Problem-solving skills and ability to troubleshoot issues independently or escalate when necessary.
- Sense of accountability and sound personal judgment.
- Ability to multitask in a dynamic environment.
What We Offer
As a Talent Acquisition Specialist at Costa Rica Elimco, you will have the opportunity to work in a dynamic and fast-paced environment. You will be part of a team that supports Amazon Talent Acquisition organizations globally. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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