Palo Alto Networks Salesforce Systems Administrator
hace 2 días
We are seeking a skilled Salesforce Systems Administrator to join our team at Palo Alto Networks, a leader in cybersecurity. The successful candidate will play a critical role in ensuring the accuracy and usability of our sales tools, providing timely and effective support to our sales users.
As a member of our Sales Operations Systems Team, you will be responsible for assigning, troubleshooting, and resolving tickets related to Salesforce, Salesforce CPQ, Callidus CPQ, Clari, People.ai, and ClosePlan. You will also manage a fast-paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution.
In this role, you will have the opportunity to work with a variety of internal and external customers and vendors, including some technical and non-technical stakeholders. You will need to demonstrate skills in continuous learning, flexibility, customer focus, quality commitment, and good relationships.
To succeed in this position, you will require at least 1-2 years of professional experience in an IT/Salesforce Helpdesk role or Salesforce certified. Salesforce Administrator experience is highly preferred, as well as good knowledge of navigating Salesforce landscape and terminology with focus on data security and territory management. Experience with sales processes and working in a sales environment is a plus.
This is a great opportunity to join a dynamic team and contribute to the success of our sales operations. If you are a motivated and detail-oriented individual with a passion for technology and excellent communication skills, we encourage you to apply.
Estimated Salary: $85,000 - $110,000 per year
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