Senior Cybersecurity Solutions Specialist

hace 3 semanas


San José, San José, Costa Rica Palo Alto Networks A tiempo completo

Palo Alto Networks is seeking a highly skilled and motivated Senior Cybersecurity Solutions Specialist to join our team. In this role, you will have the opportunity to work with our valued customers to address their complex cybersecurity concerns and provide them with the best possible support.

Key Responsibilities:

  • Provide advanced technical support to customers through email, phone, and in-person meetings
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date with the latest security threats and technologies to ensure accurate and effective solutions for customers
  • Develop and deliver training programs to enhance the skills of our customers and internal teams

Requirements:

  • Bachelor's degree in Computer Science or related field; Master's degree preferred
  • At least 5 years of experience in cybersecurity or related field
  • Strong knowledge of TCP/IP protocols and network security principles
  • Experience with Cisco, Checkpoint, Juniper (NetScreen), and Fortinet products
  • Excellent written and verbal communication skills

What We Offer:

  • $120,000 - $180,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A generous 401(k) matching program
  • A dynamic and supportive work environment

About Us:

Palo Alto Networks is a leader in the cybersecurity industry, committed to providing our customers with the best possible protection against cyber threats. We are a rapidly growing company with a talented and dedicated team of professionals. If you are passionate about cybersecurity and want to make a difference, we encourage you to apply for this exciting opportunity.



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