Cybersecurity Specialist

hace 6 días


San José, San José, Costa Rica Emerson A tiempo completo
About the Role

This position is a key member of our team, responsible for providing technical support to customers and internal engineers. The successful candidate will have excellent troubleshooting skills and be familiar with PWS cybersecurity solutions.

Key Responsibilities
  • Provide technical support for PWCS and Ovation software & hardware products
  • Foster a positive environment for work and professional growth
  • Work as a team player within the CCE to address customer cybersecurity questions and technical issues
  • Maintain or improve customer satisfaction through group and individual effort
Requirements
  • Bachelor of Science Degree in Engineering, Computer Science or equivalent
  • Knowledge of Ovation, and PWS cybersecurity solutions desirable
  • Advanced level of English (B2), additional languages advantageous
  • Advanced troubleshooting skills, including diagnosing and resolving computer related issues
  • Good interpersonal skills and excellent oral and written communication skills
Working Conditions

The role requires up to 80% travel, as well as availability to work different shifts, including holidays, nights and weekends.

Compensation

We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience and qualifications.



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