Customer Experience Operations Manager

Are you a results-driven leader with experience in managing teams and driving exceptional customer experiences?We're seeking a seasoned Customer Experience Manager to lead our team of customer service representatives.About the Role:This is a full-time position that offers a competitive salary of $85,000 - $110,000 per year, depending on location and...

About CognizantCognizant is a leading provider of business consulting and technology services, committed to delivering value to our clients through the power of people.Job SummaryWe are seeking a highly motivated and results-driven Customer Service Operations Manager to join our team. As a key member of our customer service operations team, you will be...

We are seeking a skilled Business Operations Customer Experience Specialist to join our Shared Services Centers across the globe. This role will provide services & support to our customers, processing customer orders and product returns, quotations, handling inbound customer calls, and outbound calls to resolve customer queries, complex issues, providing...

Job Title: Lead Customer Experience Manager, Financial MarketsAbout Us:LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. We empower governments, financial institutions, and businesses to access and enjoy the benefits of the capital markets.Salary: £80,000 - £100,000 per annum depending on...

Job Summary:The Senior Customer Service Operations Manager will be responsible for leading a team of customer service professionals to deliver exceptional service to Auxis clients. The role involves managing daily operations, productivity, and utilization-focused on Client-Specific KPIs and Goals set by AUXIS Management.Key Responsibilities:Design and...

Unlock a world of opportunities at Aligntech, where innovation meets excellence.Aligntech is revolutionizing the dental and orthodontic industry with its cutting-edge technology. As a Senior Customer Experience Strategist or Customer Experience Operations Manager, you will play a vital role in shaping the future of customer service.Estimated Salary: $120,000...

We are seeking a highly skilled Helpdesk Operations Manager to join our team in Costa Rica.About the RoleThe successful candidate will be responsible for ensuring prompt and efficient resolution of customer service requests, maintaining and updating the ticketing system, and developing processes and procedures for helpdesk operations.Key...

The Front Office Operations Manager at Marriott Worldwide is responsible for overseeing all front office functions and staff. This includes Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable.As a department head, the Front Office Operations Manager directs and works with managers and employees to successfully...

About the RoleAs a Helpdesk Operations Manager at JLL, you will play a critical role in ensuring the success of our helpdesk team.We are looking for a highly skilled and experienced professional to lead our helpdesk operations, drive process improvements, and develop our team members' technical and customer service skills.Key ResponsibilitiesEnsure prompt...

Transform Customer Experiences with ServiceNowWe're looking for a talented Technical Product Manager to join our team and lead the development of cutting-edge products that will revolutionize customer and employee experiences.About UsAt ServiceNow, we're redefining what it means to be IT. We're not just an IT department; we're Digital Technology, driving...

About the RoleWe're looking for a skilled Customer Experience Manager to join our Loyalty Team. As a key member of our team, you'll be responsible for delivering outstanding customer support to our clients. This involves analyzing quantitative and qualitative customer metrics to identify potential cancellations and making proactive calls to address customer...

**Program Leadership:**The KYC Operations Manager will lead a team responsible for providing AML monitoring, governance, oversight, and regulatory reporting services in coordination with the Compliance and Control team at Citi.**Key Responsibilities:**Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies...

Job DescriptionThe Global Operations Manager will be a key role in ensuring that our operations team delivers an exceptional experience for employees and clients.This exciting role involves supervising, guiding and motivating a team. The individual will be responsible for encouraging colleagues to work together and delivering great customer service. Workload...

**Logistics Manager Position Summary**Key Responsibilities:Lead a team of supply chain professionals in managing logistics functions to ensure effective and efficient delivery of materials to customers.Develop and implement strategies to improve logistics operations, reduce costs, and enhance customer service levels.Collaborate with supply chain corporate...

About the Role:We are seeking a highly skilled Customer Experience Strategist to join our team at Databricks.Job Description:In this role, you will work with our largest strategic accounts to provide exceptional customer support experience. You will be responsible for managing one or multiple accounts simultaneously, project managing all open support cases...

The Citi organization is a leading global financial services company that aims to provide a high level of service to its clients. In this context, the Financial Services Operations Manager plays a crucial role in ensuring that all operations are carried out efficiently and effectively.**Key Responsibilities:**• Manage and lead KYC operations, including...

Job OverviewWe are seeking a highly skilled Business Operations Manager to join our team, responsible for managing the operational business relationship of large accounts. The ideal candidate will have 2-4 years of experience in supply chain, customer service, procurement, or financial management.

Digital Delivery Operations is a rapidly growing team within the Managed Services organization. Our goal is to oversee the end-to-end delivery of contractual services for HP's business, focusing on the commercial domain and internal HP employees.**Responsibilities and Accountabilities:**- Customer engagement to position new project opportunities- Management...

About the OpportunityWe're looking for a dedicated and results-driven Customer Experience Manager to join our Loyalty Team. As a key member of our team, you'll be responsible for delivering exceptional customer support, identifying areas for improvement, and developing solutions to retain our valued clients.Your Key ResponsibilitiesProactively address...

About the RoleWe are seeking an experienced Data Services Project Manager to join our team at Tebra. This role will be responsible for managing customer expectations and providing exceptional customer service in the healthcare industry.The ideal candidate will have 2+ years of experience in a customer-facing role, preferably in a project management capacity....