Technical Training Program Manager

hace 18 horas


San José, San José, Costa Rica Smartsheet A tiempo completo
Smartsheet Technical Trainer Opportunity

Smartsheet is seeking a skilled Technical Trainer to develop, prepare, deliver, and evaluate technical training programs for our Customer Excellence Teams.

Key Responsibilities:
  • Design and implement technical training curriculum and programs
  • Prepare and deliver training sessions, including hands-on exercises and lectures
  • Develop and maintain exams and quizzes for training courses
  • Coordinate documentation and materials for training programs
  • Assess training needs and certification requirements for technical resources
Required Skills and Qualifications:
  • Proven experience as a technical trainer with excellent communication skills
  • Experience in designing technical course content and addressing training needs
  • Outstanding organizational and time-management abilities
  • Ability to work independently and as part of a team
  • Strong working knowledge of Smartsheet and experience using Articulate 360 and/or Camtasia is a strong asset
Desired Experience:
  • Certified Technical Training credential (CTT), ATD Adult Learning Certificate, or equivalent
  • Process management experience including TQM or Six Sigma
  • Project management skills and PMP certification
Benefits:
  • Fully paid Health & Life insurance for full-time employees and family members
  • Monthly stipend to support your work and productivity
  • 12 days paid Vacation + Flexible Time Away Program
  • 20 weeks fully paid Maternity Leave and 12 weeks fully paid Paternity/Adoption Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to LinkedIn Learning online courses

Smartsheet is an Equal Opportunity Employer. We consider individuals without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.



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