Customer Success Partner

hace 3 días


San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

We are looking for a talented individual to join our team as a Customer Success Partner. In this role, you will be responsible for providing exceptional support to our partners, ensuring their success and growth.

As a Customer Success Partner, you will work closely with our partner delivery support team to resolve complex process support issues, proactively assist clients to avoid or reduce problem occurrence, participate in projects, and provide resolution and feedback based on analysis.

You will be the subject matter expert for channel partners, working independently while using standard protocol to respond to complex support issues. You will also be responsible for participating in projects and providing resolution and feedback based on analysis.

The ideal candidate will have excellent communication skills, especially written English, and excellent spelling skills in English. They will also be reliable and dependable, able to work independently and in a team environment.

The successful candidate will have advanced English language skills, both written and spoken. They will also have at least 1 year of contract support or operations/support experience.

This role is a daily schedule from Monday through Friday, and requires the ability to work under pressure. The candidate should be adaptable to different countries and culture requirements.

We offer a competitive salary and extensive social benefits, a diverse and dynamic work environment, work-life balance, and support for career development.

We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need.



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