Technical Resolution Expert

hace 2 semanas


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

Selling Partner Support Overview

We support businesses selling on our Amazon marketplace platform, helping them reach local and global consumers. Our goal is to resolve issues efficiently, ensuring seamless operations.

Job Summary

This role involves diagnosing technical, operational, and system issues for sellers, brand owners, and vendors. Strong problem-solving and communication skills are essential.

Key Responsibilities

  • Identify customer needs, clarify information, research every issue, and provide effective solutions.
  • Troubleshoot and provide product guidance and support to Amazon sellers, brand owners, and vendors.

Requirements

  • Business acumen in e-commerce and retail is beneficial.
  • Flexibility to adapt to changing business needs is essential.


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