Emerson Automation Solutions Technical Expert

hace 1 semana


San José, San José, Costa Rica Emerson A tiempo completo

We're looking for a highly skilled Emerson Automation Solutions Technical Expert to join our team. As a key member of our Application Support Group, you will be responsible for providing tier 3 support to users of our Business Applications globally.

The ideal candidate will have expertise in troubleshooting and problem resolution, as well as excellent communication skills. You will work closely with offshore resources to identify and resolve issues raised by users.

This role requires expert skills in troubleshooting, problem resolution, and communication. Critical success factors include working with Oracle Technical Support on Service Request resolution and providing guidance in data preparation and migration.

Job Description:

  1. Provide technical assistance to users of our Business Applications globally
  2. Work with Oracle Technical Support on Service Request resolution
  3. Collaborate with offshore resources to resolve issues
  4. Develop and implement effective solutions to meet user needs

Requirements:

  • Strong technical background, preferably in MIS, Computer Science, or Engineering
  • Expertise in Oracle R12 E-Business Suite in a Global Finance environment is a plus
  • Strong presentation, communication, and facilitation skills (both oral and written)
  • Able to work at the office, 5 days a week, and must be available to work from 10:00 A.M. to 7:00 P.M.

About Us:

We are a global leader in the world of automation solutions and engineering. Our commitment to excellence and cutting-edge technologies has positioned us as a leader in the industry. We believe that our success lies in the strength of our people, and we are committed to fostering an inclusive and diverse environment.



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