Emerson Regulatory Compliance Team Lead

hace 5 días


San José, San José, Costa Rica Emerson A tiempo completo

Job Summary:

The Emerson Regulatory Compliance Team Lead will be responsible for managing the Regulatory Compliance Shared Services team, supporting the Regulatory Compliance Manager in conducting Trade Compliance tasks on behalf of Automation Solutions and Commercial and Residential Business Units located in North America.

Main Responsibilities:

  • Supervise Regulatory Compliance personnel to ensure customer expectations are met.
  • Support other activities such as implementing and maintaining Regulatory Compliance tasks, developing and maintaining procedures, resolving customer and team escalations, and developing and maintaining metrics and reports.
  • Interact with the Regulatory Compliance Shared Services Team, Regulatory Compliance Shared Services Manager, Regulatory Compliance Directors, and Logistics Specialist and Managers located in North America, brokers, and freight forwarders if required.

Key Performance Indicators:

  • Work 50% of the time on specific Regulatory Compliance activities for at least one Business Unit.
  • Support and assist in promoting Regulatory Compliance Shared Services.
  • Manage Regulatory Compliance personnel to ensure customer expectations are met.
  • Assign and measure Internal Key Performance Indicators to evaluate Tactical teams' performance.
  • Develop and implement new processes to provide specific services to Emerson Business Units.
  • Support Regulatory Compliance Shared Services Manager with Team's workload, performance, training, attrition, engagement, and career path.
  • Build effective teams by hiring diverse talent, setting clear expectations & objectives, and supporting the environment for open communication & collaboration.


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