Technical Escalations Expert

Smartsheet is looking for an Escalation Analyst to join our Technical Support team who will be responsible for assessing and monitoring open customer escalations.This role is critical in ensuring that escalations are routed to the right places and are cataloged and reported to leadership.This role does not interface directly with customers nor will it be...

We're looking for an Escalation Analyst - Technical Support Expert who can drive analysis in an independent discovery environment while working within a team setting to learn from and provide others with personal expertise. In this role, you'll assess and triage incoming escalation requests, providing oversight for escalated Technical Support issues.About...

Cybersecurity threats are evolving at an unprecedented rate, and companies need innovative solutions to stay ahead of the game. At Palo Alto Networks, we're dedicated to being the cybersecurity partner of choice, protecting our digital way of life. We're looking for a talented Technical Support Engineer to join our team and help us achieve this mission.As a...

The Support Escalations Issue Investigator will be responsible for assessing and triaging incoming escalation requests, providing oversight for escalated Technical Support issues. This role requires strong analytical skills, attention to detail, and excellent communication skills. As a member of our Technical Support team, you'll work closely with internal...

Bachelor's degree.-3+ years overall relevant experience, including investigations (fraud, HR, legal, etc.), Employee Relations, or process improvement.-Minimum 2 years multiple HR domain areas.-Proficiency in written and spoken English -Writing, editing, and light communications experience.Including writing documents for executives.Job summary The Amazonian...

Company OverviewNeser Group is a leading provider of innovative IT solutions, committed to delivering exceptional service to our clients.We are seeking an experienced Technical Expert to join our team, providing advanced technical support and assistance to our users.

**About Zscaler**Zscaler is a leading provider of cloud-based security solutions. We process over 50 billion transactions daily, protecting our customers worldwide.As a Technical Solutions Expert, you will be part of our team that delivers world-class post-sales engineering and services assistance to enterprises and service providers.You will interact with...

About the JobThis is an exciting opportunity to join our team as a Technical Support Expert. In this role, you will be responsible for providing top-notch support to our customers, addressing their complex technical concerns, and collaborating with cross-functional teams to ensure customer satisfaction.As a Technical Support Expert, you will work closely...

Technical Resolution Expert WantedElev8 is a pioneering organization that pushes the boundaries of innovation in the tech industry. As a Technical Resolution Expert, you will contribute to providing world-class technical support to our clients.The Azure Platform Technical Support (APTS) team focuses on delivering comprehensive technical assistance to...

**Job Overview**Aar Corp. is seeking an experienced Aviation Technical Expert to join our team. As an Aviation Technical Expert, you will be responsible for providing technical expertise and guidance on avionics systems for aircraft.Key Responsibilities:Provide technical guidance and expertise on avionics systems for aircraft.Develop and implement technical...

**The Role**You will be working on a critical team that provides technical support to our customers. We are dedicated to their success and mission, and we stay in step with changing threats and technology.**Responsibilities**- Implement new products and transition from old products to new- Fix integrations and critical issues as they are raised- Provide...

**Job Description:**As a ServiceNow Technical Operations Expert, you will play a critical role in ensuring the smooth operation of our technical support processes. Your primary responsibility will be to provide expert-level support to customers and internal stakeholders.**Key Responsibilities:**Resolve complex technical issues through thorough analysis and...

Responsibilities and QualificationsWe are looking for an experienced Technical Support Expert to join our team. In this role, you will be responsible for providing technical support and consultation to our clients worldwide.Your responsibilities will include:Providing technical support and consultation to clients worldwideMaintaining ownership of all...

Overview:We are seeking a customer-focused, multilingual Technical Solutions Expert to join our Azure Platform Technical Support (APTS) team. This experienced professional will work closely with clients to resolve complex technical issues and deliver exceptional customer service.Tek Experts is a leading provider of specialized technology services and...

We are looking for a highly skilled Troubleshooting Expert to join our Technical Support team at Smartsheet. This individual will be responsible for troubleshooting complex technical issues, identifying root causes of escalations, and collaborating with internal stakeholders to implement solutions.The ideal candidate will have 2+ years of customer or...

**Job Overview**Cisco Systems is seeking a highly skilled High Touch Technical Expert to provide in-depth technical expertise to its Service Provider customers.This role requires a strong understanding of Cisco's Routing and Switching products, as well as excellent communication and interpersonal skills.The ideal candidate will have a proven track record of...

Delivering Exceptional Customer ExperienceAbout the JobThis is an exciting opportunity to join our customer experience and success organization at Microsoft. As a technical resolution expert, you will be responsible for delivering exceptional technical support to our customers.ResponsibilitiesYou will respond to and resolve customer technical issues,...

At Smartsheet, we're seeking a highly skilled Technical Support Escalation Resolution Specialist to join our team. This role is critical in ensuring that escalations are routed to the right places and cataloged and reported to leadership.In this position, you'll assess and triage incoming escalation requests, providing oversight for escalated Technical...

About the PositionThe Infrastructure and Modern Workplace Practice at Hitachi Solutions is seeking a highly skilled Cloud Solutions Expert to lead our Azure Infrastructure initiatives. The ideal candidate will have a strong background in customer-facing IT consulting roles and experience with leading the implementation, migration, and support of Azure...

About the RoleMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.This newly expanded organization reflects the Microsoft ambition to be known as a customer...