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ServiceNow Technical Operations Expert

hace 2 semanas

San José, San José, Costa Rica Servicenow A tiempo completo

**Job Description:**

As a ServiceNow Technical Operations Expert, you will play a critical role in ensuring the smooth operation of our technical support processes. Your primary responsibility will be to provide expert-level support to customers and internal stakeholders.

**Key Responsibilities:**

  • Resolve complex technical issues through thorough analysis and troubleshooting.
  • Collaborate with internal teams to develop and implement process improvements.
  • Maintain up-to-date knowledge of ServiceNow products and services.

**Requirements:**

  • 0-2+ years of customer-facing technical support experience.
  • Strong analytical skills and problem-solving ability.
  • Excellent communication and interpersonal skills.

**What We Offer:**

  • A dynamic work environment that fosters creativity and collaboration.
  • Opportunities for professional growth and development.
  • A competitive compensation package.