Senior Global Invoicing Coordinator

hace 3 días


San José, San José, Costa Rica Hewlett Packard A tiempo completo

About the Role

Hewlett Packard is seeking an experienced Senior Global Invoicing Coordinator to join our team. This is a challenging role that requires excellent communication and organizational skills.

Job Description

The successful candidate will be responsible for coordinating global invoicing activities, ensuring timely and accurate invoicing, and interacting with customers on all invoicing-related topics. Key responsibilities include:

  • Working with customers to enable invoicing and managing disputes on invoicing;
  • Ensuring correct and timely resolution of customer escalated issues and internal issues;
  • Facilitating customer reviews and ad-hoc calls;
  • Collaborating with the pursuit team during solution design to understand service deliverables and requirements;
  • Coordinating related fleet activities across multiple operating towers for document creation and system implementation.

Requirements

To be successful in this role, you will need:

  • A minimum of 4 years' experience in the industry, preferably in a Channel environment, Consumer, and/or Commercial;
  • Strong understanding of MPS E2E operational processes and ability to translate tasks into R&R and appoint proper teams for resolution;
  • Excellent customer-facing skills, including strong organization and communication;
  • Good understanding of financials, including revenue tracking, missing billing management, and write-off resolution;
  • Degree-level education in business, communication, or IT;
  • Fluent English language skills and proficiency in MS Office and reporting tools;
  • Strong analytical and project management skills.

Salary and Benefits

The estimated salary for this role is $65,000 - $85,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.

Why Join Hewlett Packard?

Hewlett Packard is a leading technology company that offers a dynamic work environment and opportunities for growth and development. Our employees are passionate about innovation and customer satisfaction, and we strive to create a positive impact in the communities we serve.


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