IT Network Engineer for DDI Services

hace 1 día


San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

**About SGF Global and the Role**

Sgf Global is a leading provider of IT services, dedicated to delivering top-notch solutions to our clients worldwide.

As a DNS/DHCP/InfoBlox Engineer, you will play a critical role in supporting our Incident Management process, providing technical expertise during DDI-related incidents and technical issues affecting technology eco-partners.

**Key Responsibilities**

We are seeking an experienced professional to join our team as a DNS/DHCP/InfoBlox Engineer. Key responsibilities include:

  • Configuring and troubleshooting of DNS & DHCP services.
  • Maintaining ticket queues and implementing Business as Usual (BaU) customer requests.
  • Testing and implementation of upgrades and patches for DDI infrastructure.
  • Providing technical information and leadership in support of managed services customers.
  • Documenting support activities in service management platforms.

**Requirements and Qualifications**

To be successful in this role, you will need:

  • Five+ years of experience in DDI.
  • Excellent communication skills – written and verbal.
  • Experience with ISC BIND & DHCP, MS DNS & DHCP, and InfoBlox.
  • English language proficiency at C1 level.

**Why Join Us?**

At Sgf Global, we offer a dynamic work environment, opportunities for growth and development, and a chance to work with a talented team of professionals. If you are passionate about delivering exceptional IT services, we encourage you to apply for this exciting opportunity.


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