Global Network Operations Engineer

hace 17 horas


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Are you a skilled network engineer looking to take your career to the next level? Experian, a leading global information services company, is seeking an experienced Global Network Operations Engineer to join our team.

About the Role

We're looking for a highly motivated and technically proficient individual with a strong background in network engineering and operations. As a Global Network Operations Engineer, you will play a critical role in ensuring the reliability and security of our global network infrastructure.

Responsibilities:

  • Provide direct front-line incident support and management, working with internal and external customers as well as vendors when needed
  • Monitor the network and security systems within a global multi-region, multi-tenant cloud (AWS, Azure, GCP, & etc.) and on-premises environment
  • Document process and issues with tools like Confluence, Service Now, and Visio/Lucid Charts
  • Work with leadership and other cross-functional teams to establish processes that reduce MTTI/MTTD/MTTR
  • Create technical-level communications and relationship building to gain credibility/trust of internal and external customers

Requirements:

  • 4+ years of validated experience in managing network technologies in a large, globally diverse environment
  • Experience with network monitoring and diagnostic tools such as NNMi, Thousand Eyes, Grafana, Dynatrace, and Extrahop
  • Proven expertise working with global telecommunications carriers
  • Experience with stateful firewalls (Cisco ASA, Checkpoint, Fortigate) and packet inspection techniques
  • Experience commonly deployed WAN technologies and concepts - P2P, MPLS, VRF, Wave, SDWAN, WAN Optimization
  • Experience working with Citrix Netscaler or F5 load balancers
  • Experience/knowledge of virtual networking technologies such as ASA virtual contexts, VRF's, Fortinet VDOM's, and virtual networking devices such as Cisco CSR 1000v
  • Experience with ITIL incident, problem & change management
  • Proven ability to exercise sound judgment in complex, high-pressure situations

About Experian

Experian is a global information services company, helping individuals and businesses make informed decisions by providing them with the most accurate and up-to-date information available. We offer a range of benefits, including medical, life, and dental insurance, as well as flexible work arrangements and opportunities for professional growth and development.

Estimated Salary: $120,000 - $150,000 per year



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