Global Network Operations Engineer

hace 2 meses


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Job Summary: We are seeking a highly skilled Global Network Engineer to join our Experian team.

Key Responsibilities:

  • Provide operational network engineering support and decrease MTTR.
  • Work closely with the security, build, and operational teams to maintain a resilient and secure network infrastructure.
  • Collaborate with internal and external customers, as well as vendors, to resolve network issues.
  • Monitor network and security systems within a global multi-region, multi-tenant cloud environment.
  • Document process and issues using tools like Confluence, Service Now, and Visio/Lucid Charts.
  • Work with leadership and cross-functional teams to establish processes to reduce MTTI/MTTD/MTTR.

Requirements:

  • 4+ years of experience in managing network technologies in a large globally diverse environment.
  • Experience with network monitoring and diagnostic tools such as NNMi, Thousand Eyes, Grafana, Dynatrace, and Extrahop.
  • Proven expertise working with Global Telecommunications carriers.
  • Experience with stateful firewalls (Cisco ASA, Checkpoint, Fortigate) and packet inspection techniques.
  • Experience with WAN technologies and concepts - P2P, MPLS, VRF, Wave, SDWAN, WAN Optimization.
  • Experience working with Citrix Netscaler or F5 load balancers.
  • Experience/knowledge of virtual networking technologies such as ASA virtual contexts, VRF's, Fortinet VDOM's, and virtual networking devices such as Cisco CSR 1000v.
  • Experience with ITIL incident, problem & change management.
  • Proven ability to exercise sound judgment in complex, high-pressure situations.

What We Offer:

  • Medical, life, and dental insurance.
  • Asociacion Solidarista.
  • International Share Save Plan.
  • Flex Work.
  • Work from home.
  • Paid time off.
  • Annual Performance Bonus.
  • Education Reimbursement.
  • Family Bonding.
  • Bereavement Leave.
  • Referral Program.

About Experian: Experian is the world's leading global information services company. We empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

About This Role: This role is part of the Experian Network Operations team and will play a critical role in maintaining our global network infrastructure. If you are a highly skilled network engineer with a strong background in network technologies, we encourage you to apply for this exciting opportunity.



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