Network Engineer II

hace 3 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Job Summary

We are seeking a highly skilled Network Engineer II to join our Experian team in the United States. As a key member of our Global Network Operations team, you will play a critical role in providing operational network engineering support and reducing Mean Time To Resolve (MTTR).

About Us

Experian is the world's leading global information services company, empowering consumers and clients to manage their data with confidence. With 20,000 people operating across 44 countries, we invest in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

Key Responsibilities
  • Provide direct front-line incident support and management, working with internal and external customers as well as vendors when needed.
  • Monitor the network and security systems within a global multi-region, multi-tenant cloud (AWS, Azure, GCP, etc.) and on-premises environment.
  • Document process and issues with tools like Confluence, Service Now, and Visio/Lucid Charts.
  • Work with leadership and other cross-functional teams to establish processes that reduce MTTI/MTTD/MTTR.
  • Create technical-level communications and relationship building to gain credibility/trust of internal and external customers.
Requirements

To be successful in this role, you will need:

  • 4+ years of validated experience in managing network technologies in a large globally diverse environment.
  • Experience with network monitoring and diagnostic tools such as NNMi, Thousand Eyes, Grafana, Dynatrace, and Extrahop.
  • Proven expertise working with Global Telecommunications carriers.
  • Experience with stateful firewalls (Cisco ASA, Checkpoint, Fortigate) and packet inspection techniques.
  • Experience commonly deployed WAN technologies and concepts - P2P, MPLS, VRF, Wave, SDWAN, WAN Optimization.
Salary and Benefits

The estimated salary for this position is $120,000 per year, plus additional benefits including medical, life, and dental insurance, as well as education reimbursement and professional development opportunities.

Why Join Experian?

We take pride in creating a work environment that values diversity and inclusion, work-life balance, and flexible work arrangements. Our goal is to empower our employees to grow professionally and personally, and we believe that by doing so, we can make a positive impact on our communities and society at large.


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