Global Network Operations Specialist

hace 1 semana


San Francisco, Heredia, Costa Rica Experian A tiempo completo

At Experian, we're empowering consumers and clients to manage their data with confidence. We help individuals take financial control, businesses make smarter decisions, lenders lend more responsibly, and organizations prevent identity fraud and crime.

We have a strong technical network background in managing global network infrastructure, working closely with the security, build, and operational teams. As a member of the Experian Network Operations team, you will provide operational network engineering support and decrease MTTR.

You will work within ITIL methodology to deliver high-quality incident management, problem resolution, and implementation of changes to maintain our global network infrastructure. Experience with stateful firewalls, packet inspection techniques, WAN technologies, and virtual networking technologies is essential.

A strong understanding of IP, VPN, SD-WAN, LAN/WAN, switching, routing, load balancers, and firewalls is also required. Relevant qualifications would be advantageous, such as certificates in network administration or security.

The primary responsibilities include providing direct front-line incident support and management, monitoring network and security systems, documenting process and issues, and creating technical-level communications. You will work with leadership and other cross-functional teams to establish processes that reduce MTTI/MTTD/MTTR.

You will maintain technical knowledge of network and cloud technologies, including certificate lifecycle management with network load-balancers, security IPS/WAF/Proxy. Our benefits include medical, life, and dental insurance, flexible work arrangements, paid time off, annual performance bonuses, education reimbursement, family bonding, bereavement leave, and more.



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