Global Network Engineer II

hace 2 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Job Description

We are seeking a skilled Global Network Engineer II to join our Experian team. As a member of our Information Technology and Systems department, you will play a critical role in maintaining a resilient and secure network infrastructure.

About the Role

In this position, you will work closely with security, build, and operational teams to provide operational network engineering support and decrease Mean Time To Resolve (MTTR). You will be responsible for maintaining a high level of technical knowledge of network and cloud technologies, including stateful firewalls, packet inspection techniques, WAN technologies, and virtual networking devices.

Key Responsibilities
  • Monitor the network and security systems within a global multi-region, multi-tenant cloud environment, including Checkpoint and Cisco firewalls, Cisco and Arista switches/routers, F5 and Citrix load balancers, McAfee and Checkpoint IPS appliances, Incapsula WAFs, and more.
  • Provide direct front-line incident support and management, working with internal and external customers as well as vendors when needed.
  • Document process and issues with tools like Confluence, Service Now, and Visio/Lucid Charts.
  • Work with leadership and other cross-functional teams to establish processes that reduce MTTR.
  • Create technical-level communications and relationship building to gain credibility/trust of internal and external customers.
Requirements

To be successful in this role, you will need:

  • 4+ years of validated experience in managing network technologies in a large globally diverse environment.
  • Experience with network monitoring and diagnostic tools such as NNMi, Thousand Eyes, Grafana, Dynatrace, and Extrahop.
  • Proven expertise working with global telecommunications carriers.
  • Experience with stateful firewalls (Cisco ASA, Checkpoint, Fortigate) and packet inspection techniques.
  • Experience commonly deployed WAN technologies and concepts - P2P, MPLS, VRF, Wave, SDWAN, WAN Optimization.
  • Experience working with Citrix Netscaler or F5 load balancers.
  • Experience/knowledge of virtual networking technologies such as ASA virtual contexts, VRF's, Fortinet VDOM's, and virtual networking devices such as Cisco CSR 1000v.
  • Experience with ITIL incident, problem & change management.
What We Offer

Experian offers a competitive salary range of $110,000 - $140,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including medical, life, and dental insurance, flexible work arrangements, paid time off, annual performance bonus, education reimbursement, family bonding leave, bereavement leave, referral program, and more.

This is an exciting opportunity to join a dynamic team and contribute to the success of Experian. If you have the skills and experience we're looking for, please submit your application.



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