Senior IT Services Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo
Job Summary

We are seeking a highly skilled Senior IT Services Specialist to join our team at Hewlett Packard. This role will provide the opportunity to work on various IT projects, including software development, hardware solutions, and network operations.

About You

To be successful in this position, you will need:

  • Four-year or graduate degree in Computer Science, Information Technology, or related field, or commensurate work experience.
  • Typically 2-4 years of work experience or an advanced degree with little or no work experience.

In addition to your educational background, we are looking for individuals who possess:

  • Data analysis skills
  • Troubleshooting abilities
  • Functional analysis expertise
  • Data processing knowledge
  • Project management skills
  • Business analysis capabilities
  • Change management expertise
  • Business process design skills
  • Workflow process understanding

You will be responsible for:

  • Analyzing system issues and user requirements
  • Making decisions to find solutions within defined parameters
  • Escalating complex issues to manager
  • Interacting with others to inform and provide suggestions for action
Compensation

The estimated salary for this position is around $80,000 per year, depending on location and experience.


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