Chief Network Architectural Specialist

hace 1 día


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Job Summary

Auxis is seeking a highly skilled Network Engineer L2 to join our team. This role requires a professional with a strong understanding of network infrastructure and hardware, as well as experience in designing, developing, and maintaining policies and procedures to ensure consistent network uptime and performance.

We are looking for an individual who can provide level 2 troubleshooting for operating system issues, hardware performance, security vulnerabilities, and other basic systems management tasks. Additionally, the ideal candidate will have experience in resolving complex incident requests for assigned clients, installing and configuring new hardware and/or software, devising processes and methodologies to ensure high-quality customer support, and analyzing logs and system performance.

The successful candidate will also be responsible for maintaining system configuration documentation, identifying improvements and recommendations for improving client's operating environments, running book documentations and updates, technical coaching and developing L1 Systems engineers as needed, and identifying opportunities for automation of common activities/tasks.

Skill and Qualifications

Auxis offers a competitive salary range of $80,000 - $110,000 per year, depending on experience, as well as benefits including health insurance, retirement plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.

**Requirements:**

  • Minimum of 3-6 years of experience in related field
  • Computer Science, Engineering, IT technical degree or equivalent working experience
  • English Level B2+
  • Knowledge in ITIL
  • Strong understanding of network infrastructure and network hardware
  • Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers
  • Intermediate knowledge of data communications networking technologies, architectures, platforms and protocols
  • Intermediate knowledge of network security methods and required configurations for network devices
  • Experience in documenting infrastructure architecture and the development and documentation of runbooks and other systems operating procedures
  • Excellent written, verbal and interpersonal skills
  • Participate in 24x7 on call support rotation

**Technical Proficiencies:**

  • Understanding of Fortinet Technologies
  • All CCNA Cisco modules
  • Comptia Network +
  • Cisco CCNA
  • Cloud technologies certifications
  • ITIL
  • Understanding of Cloud Network Infrastructure


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