Juniper Network Infrastructure Specialist

hace 20 horas


San Francisco, Heredia, Costa Rica Kyndryl A tiempo completo
About Us

Kyndryl is a leading provider of IT infrastructure and services. Our company is dedicated to helping businesses grow strong by designing, building, managing, and modernizing mission-critical technology systems.

Job Description

We are seeking a highly skilled Network Support Specialist to join our team in Costa Rica. As a key member of our Network Operations Center, you will be responsible for managing Juniper's Network Data Center environment and Network Infrastructure technologies through best-of-class processes.

The ideal candidate will have 1-3 years of experience working in a 24x7 Network or Data Center Operations environment monitoring and troubleshooting Network and Juniper issues. They will also possess strong technical skills in platforms such as Junos OS, Linux, and VMware, as well as experience with tools like Marvis, Juniper Space Network Director, Zabbix, SolarWinds, ScienceLogic, Pulse Secure Service Directory, and AppNeta.

Responsibilities
  • Troubleshoot and incident manage router, switches, gateways, and network devices using various platforms.
  • Implement and manage patch, server, and application scheduled maintenance using LANDesk and RDP.
  • Configure, administer, and monitor Junos-powered devices.
  • Configure devices using Ansible playbooks.
  • Manage intrusion detection and firewall management.
  • Perform data center NW devices health and welfare checks.
  • Communicate and coordinate outages.
  • Manage incidents for network issues.
  • Manage vendors (Pulse Secure).
  • Conduct scheduled testing.
  • Provide project and implementation support.
Requirements
  • Bachelor's Degree.
  • Excellent writing and communications skills, as well as exemplary customer service skills.
  • General corporate business experience, including business acumen and process/procedure/protocol of issue communication and escalation processes.
  • Intermediate skills with Microsoft Office Products, including MS Word, MS Excel, MS PowerPoint, SharePoint, and Visio.
  • Support of Juniper Network technology, including IPSEC and firewalls.
  • Nice to have VXLAN / EVPN technologies.
About the Role

This is an early professional role that requires the ability to work in a fast-paced, high-volume team-oriented work environment. The selected candidate must be able and willing to cover any and/or all shifts, including potential scheduled shift rotations, as necessary to meet business needs.

About Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.



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