Credentialing Investigation Expert
hace 2 meses
Experian is a global information services company that unlocks the power of data to create more opportunities for consumers, businesses, and society. As a Credentialing Investigation Analyst, you will play a crucial role in supporting the company's goal of creating a better tomorrow.
Key Responsibilities:
- Investigate potential subscribers to eliminate the possibility of fraudulent use and ensure compliance with the Fair Credit Reporting Act and Gramm-Leach-Bliley Act rules and regulations.
- Obtain supporting documentation to account for due diligence, compliance, legal use, permissible purpose, financial stability, and other issues pertinent to the applicant and Experian.
- Educate potential and new external clients on permissible purpose, appropriate use, and rules regarding the privilege of accessing credit reports and reporting credit information.
- Update Salesforce and Mainframe accounts while accessing appropriate business reports for review.
- Participate in special projects or tasks assigned, including process improvements, and provide set-up assistance to customers as needed.
Requirements:
- Bachelor's Degree (High-school Diploma)
- Excel Intermediate Level
- English fluency (excellent written and verbal communication skills)
- At least 1 year of fraud and/or investigations experience
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate data information with high attention to detail and accuracy
- Intellectual curiosity and proactive approach to problem-solving
- Solid sense of urgency and extremely detailed under tight timelines
- Positive attitude and accountable with a strong collaborative style and consultative approach with colleagues and clients
- Work ethic with passion for learning in a flexible, changing, and fast-paced environment
- Proven previous job stability, including long-term work relationships with former employers
- Salesforce knowledge is a plus
- Web query experience is preferred
About Experian:
Experian is an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive, and diverse team where people love their work and love working together. We believe that diversity, equity, and inclusion are essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
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