Citi Business Intelligence Data Analyst

hace 4 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

The IT Business Intermediate Analyst is a vital role that bridges the gap between business users and technologists. This position plays a crucial part in facilitating effective communication, ensuring that information is exchanged in a concise, logical, and understandable manner in collaboration with the Technology team.

**Role Overview**

This role aims to contribute to continuous iterative exploration and investigation of business performance and other measures to gain valuable insights and drive business planning.

**Key Responsibilities**:

** Analyze Citi KYC incidents and requests raised by users and work tech support teams until issues are resolved**: The successful candidate will analyze Citi KYC incidents, identify the root cause, and collaborate with tech support teams to resolve the issue efficiently.

**Act as Citi KYC SME to senior stakeholders and/or other team members**: As a subject matter expert, the analyst will provide guidance and support to senior stakeholders and team members on Citi KYC-related matters.

**Validate data patches developed by technology teams**: The analyst will review and validate data patches developed by technology teams to ensure they meet the required standards.

Formulate and define systems scope and project objectives through research activities and provide guidance to new or lower level analysts

**Qualifications**:

In this role, you will need:

2-5 years of relevant experience

Experience in data analysis with intermediate/advanced Microsoft Office Suite skills

Knowledge of applicable business systems and industry standards

Proven analytical, data analysis, organization, and presentation skills

Demonstrated ability to manage a diverse project portfolio

Consistently passionate for research, ideation, and exploration with understanding of business analysis procedures and concepts

Consistently demonstrate clear and concise written and verbal communication

Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives

**Education**:

Bachelor's degree/University degree or equivalent experience

**Job Requirements:**

Apart from the necessary qualifications and education, we expect our ideal candidate to possess strong organizational skills, excellent communication skills, and the ability to prioritize tasks effectively.

**Estimated Salary Range:** $60,000 - $90,000 per annum based on location and experience



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