Senior Business Intelligence Analyst

hace 2 semanas


San Francisco, Heredia, Costa Rica Jll A tiempo completo

JLL's Business Analyst Opportunity

The Corrigo Business Analyst will support the platform and account leadership team by developing business intelligence processes and tools using formal and informal data. This role will create, maintain, and optimize account-wide dashboards using Tableau/Azara and reporting directly from the Corrigo CMMS. The Corrigo Business Analyst will uncover various perspectives on a problem or opportunity, determining drivers and barriers to successful performance, and make recommendations based on the findings. The role will also support Corrigo administrative tasks at the direction of the account's Global Corrigo Operations Manager.

Key Responsibilities:

  • Business Intelligence
  • Contract key performance indicator reporting requirements and client expectations
  • Deep understanding of data visualization and actionable intelligence using BI tools
  • Lead problem-solving teams to develop recommendations based on data interpretation and analysis
  • Analyze trends of monthly Key Performance Indicator results for performance improvement concepts
  • Draft and distribute reports weekly, monthly, quarterly, and annually
  • Corrigo System Administration/Business Support
  • Communicate narratives tied to BI visualizations to provide actionable intelligence
  • Provide new user, advanced user, new feature training to the account and client staff
  • Support problem-solving teams to develop recommendations based on data interpretation and analysis
  • Support overflow Corrigo system support resulting from increased demands or special projects

Education and Skills:

  • High school or equivalent: preferred Bachelor's degree in Engineering, Finance, Information Technology, or related field
  • Strong Excel/analytical skills to compare and analyze data sets
  • Above-average aptitude for technology and systems, highly proficient in MS Office
  • SharePoint experience a plus
  • Superior customer service skills and orientation
  • Ability to maintain professionalism under stressful situations
  • Ability to plan and manage work under time constraints without direct supervision


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