HR Support Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**Job Description**

As an HR Business Support Sr. at Experian, you will play a vital role in supporting our HR function and delivering high-quality HR services to our employees.

You will work closely with our HR Director and Generalists to provide guidance and advice on HR policy and process matters, ensuring that our employees receive exceptional service and understanding of our HR policies, procedures, and internal guidelines.

Key responsibilities include:

  • Providing guidance and advice to all employees on operational HR matters and HR/payroll requests.
  • Supporting clients in using systems, internal channels, and processes to guide them on HR and payroll policies and procedures.
  • Generating and controlling payroll procedures, manuals & guidelines for employees and team leads.
  • Collaborating with HRIS and HR Service Center to ensure accurate and proper management of incidents.
  • Supporting the payroll team and HR in current benefits maintenance, such as health insurance services, educational programs, share plans, subsidies or any other assigned.
  • Preparing monthly HR metrics, monthly attrition index control, CR GDC dashboard, compensation and benchmarks, and Payroll reports.
  • Supporting the HR Generalists with updated market data, local polls or surveys, and Visier and other data reports to support their decision making and business analysis.

Qualifications:

  • An advanced student of bachelor's degree in HR, Administration or related field.
  • A minimum of 2 years of experience in similar positions as HR officer or administrative executive assistant, or similar administrative positions.
  • Previous experience working on HR or payroll functions, particularly in operational efficiency projects.
  • Advanced verbal and writing English skills.
  • Advanced computational skills and proficiency in Microsoft office.
  • Analytical skills, attention to detail, and well-organized person.

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