Hr Specialist Senior

hace 4 horas

Heredia, Costa Rica Citi A tiempo completo

The Human Resources (HR) Specialist Senior is an entry level position responsible for contributing to the delivery of day-to-day HR support in coordination with the Human Resources team.
The overall objective of this role is to assist in providing a broad range of HR services to client groups within Citi.
**Responsibilities**:

- Identify opportunities to serve employees beyond initial requests to ensure all possible current and future needs are met
- Use judgement and initiative to address and/or escalate requests in a timely manner
- Educate employees on how to efficiently utilize self-service tools through direct access channels
- Assist in process improvement efforts to increase efficiency and employee satisfaction
- Monitor and manage centralized mailboxes
- Participate in projects, as needed

**Qualifications**:

- 2-4 years of relevant experience
- Working knowledge of HR business processes
- Experience in identifying process improvements and supporting associated implementation efforts
- Proven analytical skills and attention to detail required
- Consistently demonstrates clear and concise written and verbal communication
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Ability to work in a team-oriented environment

**Education**:

- High School diploma or equivalent

This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
Job Responsibilities:
**Provide customer solutions with seamless delivery of service and solve employee's inquiries by answering calls and cases in a contact center environment.
** Required to solve problems and investigate/resolve a wide variety of general inquiries that include gathering additional information, setting expectations, and working with the specialists when needed to fulfill the requests.
**Requirements**:
**English level: Intermediate-advanced**

High school diploma required.
MS Office (Excel, Power Point, Word, Outlook)

Analytical and problem-solving skills.
Consistently demonstrates clear written and verbal communication skills.
Adaptable to changes

Managing Diversity & Cross-Cultural Understanding

Teamwork

**Desirable**:
**Customer service previous experience**
- **Job Family Group**:
Human Resources
- **Job Family**:
HR Advisors & Generalist
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster.
View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting

  • Hr Specialist Senior

    hace 9 horas

    Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Specialist Senior is an entry level position responsible for contributing to the delivery of day-to-day HR support in coordination with the Human Resources team.The overall objective of this role is to assist in providing a broad range of HR services to client groups within Citi.**Responsibilities**:- Identify opportunities to serve...

  • HR Specialist

    hace 5 días

    Heredia, Costa Rica Hakkoda A tiempo completo

    **ABOUT HAKKODA** Hakkoda is a modern data consultancy empowering data driven organizations. We are experts in helping companies realize the full value of the Snowflake Data Cloud. We provide consulting and managed services in data architecture, data engineering, analytics and data science. We are renowned for bringing our clients deep expertise, being...

  • Senior Hr Business Partner

    hace 8 horas

    Heredia, Costa Rica Dhl A tiempo completo

    Would you like to be part of the most international company in the world?A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969.With over 550,000 employees, we connect people, improving their lives.**Discover the spirit of DHL EXPRESS and make your next career move today!**Career...

  • HR Operations Specialist

    hace 2 horas

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...

  • HR Operations Specialist

    hace 2 horas

    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Human Resources Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for...

  • Hr Payroll Specialist

    hace 9 horas

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The HR Payroll Specialist will be responsible for performing Payroll and Human Resource related duties for Costa Rica.This position may support the following functional areas: Payroll, benefits administration, New hire process, terminations, Employee Status changes, Policy implementation & monitoring, employment law compliance, company activities...

  • Hr Payroll Specialist

    hace 8 horas

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The HR Payroll Specialist will be responsible for performing Payroll and Human Resource related duties for Costa Rica.This position may support the following functional areas: Payroll, benefits administration, Onboarding, New hire process, terminations, Employee Status changes, Policy implementation & monitoring, employment law compliance,...

  • HR Rewards Specialist

    hace 6 días

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The primary purpose of this role is to act as the first point of contact for an employee or manager contacting the HR service center. Answers general questions regarding portal navigation and Total Rewards policies and procedures, referring to an online knowledge base for information and guidance. Perform administrative tasks in support of Total...

  • Hr Operations Specialist

    hace 9 horas

    Heredia, Costa Rica Encora A tiempo completo

    We have an incredible opportunity for an experienced and skilled HR Operations Specialist in Heredia, Costa Rica.**Description**:The HR Operations Specialist position exists to coordinate and implement local policies, programs, and systems to support the successful attainment of local business objectives, which align with corporate objectives.This includes...

  • Hr Operations Specialist

    hace 9 horas

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years...

  • Hr Generalist Senior

    hace 9 horas

    Heredia, Costa Rica Citi A tiempo completo

    The Human Resources (HR) Generalist Senior is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team.The overall objective of this role is to provide a broad range of HR services to client groups within Citi.**Responsibilities**:- Deliver HR services and build capabilities to drive...

  • Kn Global Services Her

    hace 3 días

    Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team.- ** Your Responsibilities**: - + Learn how to develop the processes into the company system, properly. + Attend to training. + Provide customer service either by telephone or electronically. + Good...

  • HR Services Specialist

    hace 13 horas

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: **Responsibilities**: - Maintain a polite, helpful, and professional manner always. - Provide superior customer service when responding to HR questions regarding payroll, policy, compliance, and other HR inquiries across the organization. - Assist global HR Service partners with complicated or sensitive tasks, providing knowledge transfer where...

  • HR Administrative Support Sr

    hace 1 semana

    Heredia, Costa Rica Experian A tiempo completo

    Company Description About us, but we’ll be brief Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years...

  • Hr Generalist

    hace 9 horas

    Heredia, Costa Rica Citi A tiempo completo

    HR Connect NAM Inquiry Management Specialist is an entry-level position responsible for providing operations support services, including but not limited to; customer support to employees and managers on HR related topics: total rewards, compensation, benefits, learning, HR systems direct access, etc.Additionally, the HR Connect NAM Inquiry Management...

  • HR Coordinator I

    hace 5 días

    Heredia, Costa Rica SGF Global A tiempo completo

    We are looking for an HR Data Specialist who is responsible for processing and validating HR transactions in our Workday system. This position will be specifically focused on processing employee submissions as part of our Company's compliance with the United States Federal Vaccine Mandate, with other responsibilities as assigned. Job Role and...

  • Kn Global Services Her

    hace 8 horas

    Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team.- ** Your Responsibilities**:- + Learn how to develop the processes into the company system, properly.+ Attend to training.+ Provide customer service either by telephone or electronically.+ Good communications...

  • HR Generalist

    hace 3 días

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Generalist will be responsible for performing Human Resource & Administrative related duties on a professional level and works closely with senior HR management in supporting the Human Resource & Administrative functions within Auxis. Skills and Experience: - English-Spanish Language (Oral and writing 80% or higher) (B2 level in...

  • HR Generalist

    hace 4 días

    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The HR Generalist will be responsible for performing Human Resource & Administrative related duties on a professional level and works closely with senior HR management in supporting the Human Resource & Administrative functions within Auxis. The HR Generalist is also responsible for ensuring the performance, productivity, and efficiency of all...

  • Global Mobilty Specialist

    hace 1 día

    Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT Costa Rica IS LOOKING for a** Global Mobility Specialist **SENIORITY LEVEL**:Non-management **FUNCTION**: Human...